Product Ideas

For sending a previously sent out email to a new contact or to a new list, please create an instant "CLEAR CHECKED BOXES" button, in the Select Lists section, so that I do not have to constantly UN-check the boxes, to send to a new contact or to a new list.  Thank you! ... View more

Statistics of emails opened, bounced, etc. are not nearly as useful as they could be. If a recipient responds with a vacation message, it counts towards the "bounced" total. If recipient comes back from vacation and opens the mail, it ALSO counts toward "opened." Every time this happens, sent = (opened + not opened + bounced) gets off by one. For a particular email (at least), the "not opened" total is called out as 19.  ... View more

Constant Contact should offer the feature to send individuals an event cancellation email. When I cancel a person from attending an event, they are not notified of the cancellation.  ... View more

It would be great if we had more undo/redo options to make creating formatting WYSIWYG editor more resilient. We've had a few cases where content blocks were accidentally undone, and autosaved, or there was more undone than we had wanted that wasn't noticed, and new content was added, making the removed content impossible to recover. We can write our text in another doc and paste over, and often we do, but formatting has to be done within the Constant Contact WYSIWYG. For this, it should be more resilient.   Feature request -Is it possible to add a different type of save to make the editor more resilient? -An autorecover version like Microsoft Word that doesn't actually save over the last user save without prompting/user permission.  -A running list of edits that can be turned on and off out of order, like in Photoshop. -A version history like in Google Docs that is timestamped.   Thank you for considering   ... View more

Please give us some more formatting capability.    Let's start with the easiest: copy format... it would save so much time, not having to make manual changes to every part of the email that I want to change the formatting for.   Blank line formatting - to be able to make a blank line the font size I want so that I can manage the visual impact that line spacing allows you.  Having a different amount of line space after a section heading vs between paragraphs, etc.   There are more, but that's a good place to start.  Thanks ... View more

There should be an easier way to pull a list of tickets sold. The current export option (full report) is clumsy.   Also, a lot of people who register multiple attendees forget to add themselves into the ticket area because they already added their name to the purchaser information, so they end up not purchasing a ticket.  ... View more

On the Event details page, in addition to the Landing Page URL: and Registration URL: links, and "Register Someone" button, let's add "Decline Someone" link or button to allow event administrators to decline someone for the event.    ... View more

I built a win-back automation today and created several emails just the way I want them (created one email twice because the first one was based on an old template I didn't realize wouldn't work in the automation - who knew?). Then I went to activate the automation, and I keep getting an error saying that there are no actions in the "Yes" paths. That is how I want it. All of the decisions are based on whether or not a customer has made a purchase since the last step. If they have, all is well and we'll engage them some other way. If not, then we want to send an email to reach out again. Your system is forcing me to add steps that I don't want just because you think there should be something in the "Yes" path. On top of that, I have used all the available steps for our plan level, so in order to add these steps that I don't want, I have to remove steps that I do want. How absurd is that?   Let me build the automation the way I want it and don't force me to add steps where I don't want them.  ... View more

I need a nomination form that provides for multiple choice and short answers. I've tried using the survey or sign-up form, but neither work well.   Thank you! ... View more

I have created an email as an automation mistakenly. Now I need to change this to a normal email but then I have no way to reuse the email created. Im forced to create a new email ... View more

Can TikTok be added as a social media account choice?   Thanks ... View more

We need to have the ability to register a guest in our events on our side that doesn't take us through the full customer sequence of checkout. There are pleanty of times when guests have a credit, pay cash or have a gift/comp ticket and there is no easy or simple way to add them to registration. In the old system there was a way, it was a multi step way, but it could be done, now you can't.  Please fix this.    ... View more

Once I have sent an event email invitation, allow me to see the email. Seems like right now the only way to do that is to copy the email.  If I want to use the same headings, added text and background for my follow up email to non-registrants I would like to be able to copy the event email invitation and re-send it will a new subject line and some added text about "last chance..." ... View more

I have been using the new event software and have come across some features that need tweaking/adding.   First, under form set up when you request information for each attendee (not just the primary) a "copy data" bar shows up. This needs to be an optional feature. We don't need it as guest names will be different from the primary names. Right now it just shows up automatically on my form when I did not tell it to be there.   Second, when I run reports it only shows me the basic information (name, email, reg time) but when I run a report I want to see EVERYTHING i designed the form to capture. To see dietary restrictions (for the caterer) for example, I had to open each attendee's transaction individually to see that information. Luckily, there were only 20 attendees for that event. When we do our events that will nclude 400 people this will be a great and unnecessary burden.   Third, the event organizer needs the power to remove the date and location from the ticket face. Some of our events have soft dates that do not need to be displayed (it will cause confusion).   Fourth, is there a way to get our company logo to be present in the confirmation emails. That would help branding a great deal.   Fifth, in the old software we were able to receive a notification whenever someone successfully registered for our event. That feature is not currently in the new software. Please, restore this tool. It will help our workflow immensely as some of our events have firm deadlines that we are required to follow to adhere to industry standards.   The new tool looks amazing! And will be a great improvement once all the bugs get worked out. Please keep making it even better. ... View more

Hi There, It would be lovely if we could get a mobile preview of our emails for users who have set their phones to "dark mode".  ... View more