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Check for Errors not picking up links

MeriJoP
Rookie
0 Votes

When I use the Check for Errors tool prior to scheduling an email, I does not pick up any of the links in the email. The current email has about 20 links for webpages, emails , and google forms. This is a fairly recent development. Any ideas? All the links are live and correct. 

13 REPLIES 13
William_A
Administrator

Hello @MeriJoP ,

 

It looks like this is a very recent issue our devs have seen come up regarding the Check for Errors tool. I've tracked the issue to your account, and our devs will notify you directly when they have an update regarding the issue. Due to how new this issue is, we don't have an ETA from them on an update. 

 

For future replies:

We will update this thread accordingly if and when the issue is considered resolved by the devs.

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes

Hello, William A, 

 

We have the same problem-- "Check for Errors" insists there are no links in any of our emails, but they all have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?

I've tracked the issue to your account, @MetalConstructionAssociation .


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
kcolombini
Campaign Collaborator
0 Votes

We have the same issue. 

user16492
Rookie
0 Votes

Hi William, 

This is happening for us too. Check for Errors" insists there are no links in any of our emails, but they all have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?

 

Thanks, 

Rebecca

StephenH1
Rookie
0 Votes

Hello, William A, 

 

We have the same problem-- "Check for Errors" insists there are no links, but they have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?

user74347
Rookie
0 Votes

I'm having this issue, too. Is there an ETA of when this will be fixed?

William_A
Administrator
0 Votes

We don't have an ETA from the devs on an update. We will update this thread accordingly if and when the issue is considered resolved by the devs.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Women_of_NSCI
Rookie
0 Votes

We have the same problem.  It says there are no links, even when there are.

TimP09
Rookie
0 Votes

We too have the same issue, will this effect deliverability at all or is it just a CC glitch that is on your end?

Caitlin_M
Administrator
0 Votes

Hi @TimP09. This specifically won't impact deliverability, but there are other things to consider separate from the check for errors feature, such as optimized subject lines and sending addresses. I've noted the issue on your account.

--

Caitlin M.
Community Manager
SRVAssociations
Campaign Collaborator
0 Votes

has this issue too.  Please include us in the follow up.

ThierryC71
Rookie
0 Votes

We have the same problem.  It says there are no links...when in fact we do. 

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