The Final Week of the Ready, Set, Send Challenge Has Begun!

Check for Errors not picking up links

MeriJoP
Rookie
0 Votes

When I use the Check for Errors tool prior to scheduling an email, I does not pick up any of the links in the email. The current email has about 20 links for webpages, emails , and google forms. This is a fairly recent development. Any ideas? All the links are live and correct. 

Top Answer
William_A
Administrator

Hello everyone,

 

Thank you for replying to this thread so I can continue to highlight the impact of this issue to the devs. The issue is part of an upcoming deploy they're working on, but beyond that I do not have any updates on the issue to share at this time.

 

If you're an affected user who has not commented on this thread yet, please do so, so I can get the issue tracked to your account accordingly. If you have already commented in the thread, then I've already tracked the issue to your account. 

 

We will update this thread accordingly when we have a more substantive update.


15 REPLIES 15
William_A
Administrator

Hello @MeriJoP ,

 

It looks like this is a very recent issue our devs have seen come up regarding the Check for Errors tool. I've tracked the issue to your account, and our devs will notify you directly when they have an update regarding the issue. Due to how new this issue is, we don't have an ETA from them on an update. 

 

For future replies:

We will update this thread accordingly if and when the issue is considered resolved by the devs.

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes

Hello, William A, 

 

We have the same problem-- "Check for Errors" insists there are no links in any of our emails, but they all have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?

I've tracked the issue to your account, @MetalConstructionAssociation .


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
kcolombini
Campaign Collaborator
0 Votes

We have the same issue. 

user16492
Rookie
0 Votes

Hi William, 

This is happening for us too. Check for Errors" insists there are no links in any of our emails, but they all have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?

 

Thanks, 

Rebecca

StephenH1
Rookie
0 Votes

Hello, William A, 

 

We have the same problem-- "Check for Errors" insists there are no links, but they have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?

user74347
Rookie
0 Votes

I'm having this issue, too. Is there an ETA of when this will be fixed?

William_A
Administrator
0 Votes

We don't have an ETA from the devs on an update. We will update this thread accordingly if and when the issue is considered resolved by the devs.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Women_of_NSCI
Rookie
0 Votes

We have the same problem.  It says there are no links, even when there are.

TimP09
Rookie
0 Votes

We too have the same issue, will this effect deliverability at all or is it just a CC glitch that is on your end?

Caitlin_M
Administrator
0 Votes

Hi @TimP09. This specifically won't impact deliverability, but there are other things to consider separate from the check for errors feature, such as optimized subject lines and sending addresses. I've noted the issue on your account.

--

Caitlin M.
Community Manager
SRVAssociations
Campaign Collaborator
0 Votes

has this issue too.  Please include us in the follow up.

ThierryC71
Rookie
0 Votes

We have the same problem.  It says there are no links...when in fact we do. 

user824033
Rookie
0 Votes

We have this problem as well.

William_A
Administrator
0 Votes

Hello everyone,

 

Thank you for replying to this thread so I can continue to highlight the impact of this issue to the devs. The issue is part of an upcoming deploy they're working on, but beyond that I do not have any updates on the issue to share at this time.

 

If you're an affected user who has not commented on this thread yet, please do so, so I can get the issue tracked to your account accordingly. If you have already commented in the thread, then I've already tracked the issue to your account. 

 

We will update this thread accordingly when we have a more substantive update.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge Week 6: List Management and Segmentation

    Last week of the challenge! There's still time to join in!

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
Tis' the Season for Last-Minute Holiday Marketing
2PM - 3PM EST