Common questions and issues when importing contacts from a file

JenniferS286
Rookie
0 Votes
i keep getting this error message when importing contacts "You selected "Email address" for one or more columns of data that are not in the email format. Please select another field name." I have tried multiple email addresses and I keep getting this same error.
1 REPLY 1
William_A
Administrator
0 Votes

Hello @JenniferS286 ,

 

Is the file you're trying to import properly formatted per this article? Are there any spaces or other particular symbols in the first several email addresses for the file you're trying to import? Do the first five contacts that would appear in the preview have email addresses? Do you have multiple columns for email addresses that you're trying to assign?


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William A
Community & Social Media Support
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