Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

Remove the Constant Contact logo from campaign footer

SOLVED
Go to solution
ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,340 REPLIES 1,340
Media_Digital
Rookie
0 Votes

Dear Support Team , Can you please remove constant contact logo  from our footer , we are Payed customer already 

Thank You 

   

Caitlin_M
Administrator

Hello @Media_Digital. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. Let us know if you have any further questions. 

--

Caitlin M.
Community Manager
PromarkBRANDS
Rookie
0 Votes

Support team,

 

We would also like the Constant Contact logo removed from the bottom of the footer. We are monthly paying customers as well. 

 

Thanks!

Hi @PromarkBRANDS!

 

I went ahead and took care of removing that logo for you. Let us know if there is anything else we can do to help!

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

ResortatRedhawk
Rookie
0 Votes

Hello, 

 

We are a paying customer and id like to have someone remove the Constant Contact Logo from the email footer. 

 

Please let me know if you need anything else. 

 

Thanks!

 

Caitlin_M
Administrator
0 Votes

Hello @ResortatRedhawk. I saw that you chatted with our Support team yesterday and they were able to remove the Constant Contact logo for you. Please let us know if there is anything else that we could assist you with!

--

Caitlin M.
Community Manager
CarolynH257
Rookie
0 Votes

Can I get someone to assist me in removing the sent by collaboration with constant contact from my footer for my emails? The one I am working on now is ABOR stats. I also am wondering if I can get camal case on the email at the bottom as my client who I do work for in constant contact wants they have the basic plan they pay for. I have read in other help base articles that this is doable by constant contact staff.

Liz_M
Employee
0 Votes

Hi @CarolynH257,

 

Thank you for posting in the Community! I have gone ahead and removed the Constant Contact information from the footer of the emails from your account. It will be reflected on all drafts and any new emails created from this point forward. Were you hoping to add another logo or additional information in the footer? If that is the case, please reply to this post and I'd be happy to send you an email with additional information about our branded footer service. Our team can establish a profession and unique look in the footer of your email templates, saving you time from adding footer information in the email body.

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

CurtG6
Rookie
0 Votes
Please remove the logo and Constant Contact sales information from my email footer.
Gwendolyn_B
Employee
0 Votes

Hi @CurtG6,

 

I took a look at the account, and was able to update that footer to not have the logo at the bottom. Unfortunately, we are bound by the CAN-SPAM law to have the unsubscribe link in the footer, as well as the physical address section. Everything else, however, can be edited by requesting a custom footer from us. I would like to send you some information in an email about this service. Just let us know if you would like to request a custom footer from us, and we will get you squared away!

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

LisaN516
Rookie
0 Votes

Would you please remove the Constant Contact logo from our footer?

 

Thank you!

Nick_S
Administrator
0 Votes

Hello @LisaN516,

 

I have removed the logo from your footer. You might need to log out and log back in in order to see the changes. Please let us know if we can assist you with anything else!



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


First-NameL15458
Rookie
0 Votes

Can you please remove the constant contact logo from our footers? Thanks!

Nick_S
Administrator
0 Votes

Hello @First-NameL15458,

 

I have removed the logo from your footer. Please log out and back in to your account to make sure the change takes place. Please let me know if I can assist you with anything else!



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


SharonA0170
Rookie
0 Votes

Please remove the Constant Contact Logo and "Try It Free" message from my footers. Thank you.

Caitlin_M
Administrator
0 Votes

Hello @SharonA0170. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. Let us know if you have any more questions. 

--

Caitlin M.
Community Manager
cml25A
Rookie
0 Votes

Please remove this footer (Constant Contact logo and branding info) from our emails. Thank you.

Frankie_P
Employee
0 Votes

Hi @cml25A,

 

I have removed the logo from your footer. If you log out of your account and then log back in, you will see this change in your emails. Feel free to reach out in the future if you have any other questions.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
EvanR0
Rookie
0 Votes

Can you please remove the constant contact logo from our footers? Thanks!

Gwendolyn_B
Employee
0 Votes

Hi @EvanR0,

 

I took a look at the account, and it does look like the Constant Contact logo has been removed from your footer. If it is showing up, you may need to log out and back in again. It also could be that it is showing up on emails sent previously before the removal, but any new communication you send out will not have that logo at the bottom. Thank you for your understanding in this matter.

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

SalesP77
Rookie
0 Votes

Can you please assist me 

Caitlin_M
Administrator
0 Votes

Hello @SalesP77. Thanks for reaching out to us. I have removed the Constant Contact logo from your footer and it should no longer appear at the bottom of your emails. You may have to log out of the account and log back in to see this change. 

--

Caitlin M.
Community Manager
ColinW143
Rookie
0 Votes

Hello

I have a paid subscription but need to remove the Constant Contact branding and Try it For Free message - how is that accomplished? Thanks in anticipation......Colin   

Adrienne_B
Employee
0 Votes

Hi @ColinW143

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have removed the Constant Contact branding from your email footer. If you take a look, that should be removed from all emails. Please let us know if you have further questions by reaching out to us here or by using one of our other support options during regular business hours. 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
GislaineD
Rookie
0 Votes

Hi,

I would like to remove the Constant logo of the footer my mail marketing.

 

Thank you!

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST