Solved: Re: Taking Constant Contact Logo off of email foot... - Page 42 - Constant Contact Community

ScottW6976 · ‎08-27-2014

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately.

If you have any questions, simply email them to my account and I will respond quickly.

Thanks.

David_J · ‎05-06-2010

UPDATED: October 2024

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Media_Digital · ‎07-18-2017

Dear Support Team , Can you please remove constant contact logo from our footer , we are Payed customer already

Thank You

Caitlin_M · ‎07-18-2017

Hello @Media_Digital. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. Let us know if you have any further questions.

--

Caitlin M.
Community Manager

PromarkBRANDS · ‎07-19-2017

Support team,

We would also like the Constant Contact logo removed from the bottom of the footer. We are monthly paying customers as well.

Thanks!

Gwendolyn_B · ‎07-19-2017

Hi @PromarkBRANDS!

I went ahead and took care of removing that logo for you. Let us know if there is anything else we can do to help!

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

ResortatRedhawk · ‎08-02-2017

Hello,

We are a paying customer and id like to have someone remove the Constant Contact Logo from the email footer.

Please let me know if you need anything else.

Thanks!

Caitlin_M · ‎08-03-2017

Hello @ResortatRedhawk. I saw that you chatted with our Support team yesterday and they were able to remove the Constant Contact logo for you. Please let us know if there is anything else that we could assist you with!

--

Caitlin M.
Community Manager

CarolynH257 · ‎08-04-2017

Can I get someone to assist me in removing the sent by collaboration with constant contact from my footer for my emails? The one I am working on now is ABOR stats. I also am wondering if I can get camal case on the email at the bottom as my client who I do work for in constant contact wants they have the basic plan they pay for. I have read in other help base articles that this is doable by constant contact staff.

Liz_M · ‎08-04-2017

Hi @CarolynH257,

Thank you for posting in the Community! I have gone ahead and removed the Constant Contact information from the footer of the emails from your account. It will be reflected on all drafts and any new emails created from this point forward. Were you hoping to add another logo or additional information in the footer? If that is the case, please reply to this post and I'd be happy to send you an email with additional information about our branded footer service. Our team can establish a profession and unique look in the footer of your email templates, saving you time from adding footer information in the email body.

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

CurtG6 · ‎08-04-2017

Please remove the logo and Constant Contact sales information from my email footer.

Gwendolyn_B · ‎08-08-2017

Hi @CurtG6,

I took a look at the account, and was able to update that footer to not have the logo at the bottom. Unfortunately, we are bound by the CAN-SPAM law to have the unsubscribe link in the footer, as well as the physical address section. Everything else, however, can be edited by requesting a custom footer from us. I would like to send you some information in an email about this service. Just let us know if you would like to request a custom footer from us, and we will get you squared away!

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

LisaN516 · ‎08-10-2017

Would you please remove the Constant Contact logo from our footer?

Thank you!

Nick_S · ‎08-13-2017

Hello @LisaN516,

I have removed the logo from your footer. You might need to log out and log back in in order to see the changes. Please let us know if we can assist you with anything else!

Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.

First-NameL15458 · ‎08-13-2017

Can you please remove the constant contact logo from our footers? Thanks!

Nick_S · ‎08-13-2017

Hello @First-NameL15458,

I have removed the logo from your footer. Please log out and back in to your account to make sure the change takes place. Please let me know if I can assist you with anything else!

Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.

SharonA0170 · ‎08-14-2017

Please remove the Constant Contact Logo and "Try It Free" message from my footers. Thank you.

Caitlin_M · ‎08-14-2017

Hello @SharonA0170. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. Let us know if you have any more questions.

--

Caitlin M.
Community Manager

cml25A · ‎08-15-2017

Please remove this footer (Constant Contact logo and branding info) from our emails. Thank you.

Frankie_P · ‎08-15-2017

Hi @cml25A,

I have removed the logo from your footer. If you log out of your account and then log back in, you will see this change in your emails. Feel free to reach out in the future if you have any other questions.

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

EvanR0 · ‎08-06-2017

Can you please remove the constant contact logo from our footers? Thanks!

Gwendolyn_B · ‎08-08-2017

Hi @EvanR0,

I took a look at the account, and it does look like the Constant Contact logo has been removed from your footer. If it is showing up, you may need to log out and back in again. It also could be that it is showing up on emails sent previously before the removal, but any new communication you send out will not have that logo at the bottom. Thank you for your understanding in this matter.

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

SalesP77 · ‎08-20-2017

Can you please assist me

Caitlin_M · ‎08-21-2017

Hello @SalesP77. Thanks for reaching out to us. I have removed the Constant Contact logo from your footer and it should no longer appear at the bottom of your emails. You may have to log out of the account and log back in to see this change.

--

Caitlin M.
Community Manager

ColinW143 · ‎09-01-2017

Hello

I have a paid subscription but need to remove the Constant Contact branding and Try it For Free message - how is that accomplished? Thanks in anticipation......Colin

Adrienne_B · ‎09-02-2017

Hi @ColinW143

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have removed the Constant Contact branding from your email footer. If you take a look, that should be removed from all emails. Please let us know if you have further questions by reaching out to us here or by using one of our other support options during regular business hours.

Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

GislaineD · ‎10-12-2017

Hi,

I would like to remove the Constant logo of the footer my mail marketing.

Thank you!

Remove the Constant Contact logo from campaign footer

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