About William_A

Hello @SCSIM ,   If you have specific hues you're wanting to use for your marketing, you can set them as your saved colors via the BrandKit. Otherwise, if you have a wide range of specific colors you're wanting to regularly pull from, you may need to consider keeping record of their hex numbers for the advanced color formatting option.  ... View more

Hello @ChadL588 ,   Is the email address you're trying to add in some kind of unusual formatting from the standard name@domain.com kind of setup? Which contact import method are you using - single add, type/paste multiple, or list upload? ... View more

Per the video, there's also the movement icon directly alongside the section. You were grabbing the one on the outer edge, are you able to move your section (or it portions) more cleanly by using the movement icon closer to the actual email.     Additionally, are you unable to scroll while holding and dragging a section? ... View more

Hello @GilY26 ,   Is this occurring for you in Outlook? Or is it occurring in other email programs / apps you have access to? ... View more

Hello @user61100 ,   Is it easier to just move the lower section up? Or, per the video, would it work better to just use the movement icon closer to the side of section up and down as needed? ... View more

Hello @Anne-Marie ,   You wouldn't be able to, you'd instead use the navigation bar layout, then delete one of the columns. Then you'd drag over your images or an image block placeholder into each column. For guidance on setting up multiple columns and multi-column layouts in emails and other campaigns, see this article.  ... View more

Hello @DerekP41 ,   If the lead ad was made in your Constant Contact account, then newly subscribed contacts would be added to the associated list. I'd recommend checking these relevant articles, available via the Help tab in your account, for more info on how the lead ads work and how to manage the subscribers: Create a lead ad for Facebook and Instagram View the results of a Facebook Lead Ad View the sign-ups generated through your Facebook Lead Ad ... View more

Yes, it's part of the Thank You page's customization - you drag over the blocks you want, just the same as with the main landing page, and assign links, documents, etc. to the buttons, images, and text as desired. See the previously linked article for guidance on setting up your landing page's thank you page. ... View more

You can further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers. ... View more

Hello @user61100 ,   I'd advise zooming out on your browser screen, adding an extra spacer below, or just typing around it using keyboard commands.  ... View more

Hello @user083563 ,   You're replying to an older thread. The wording of the segment system has changed a bit (now "Email Activity"), but that's all covered in the articles linked in my prior comment. Please follow the guidance of those articles for step-by-step and visual guidance on setting up your non-opener segment. I can confirm this is available in your account. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. ... View more

Hello @user61100 ,   The devs are aware that heading 2 is currently broken for styles, so you'd need to manually set formatting, or use a different heading style. The issue's been tracked to your account, so you'll be notified if and when there's an update regarding the issue. ... View more

Hello @Chloe_Wood ,   For integraton assistance and troubleshooting, please call our Email & Digital Marketing support, and request a transfer to the Tier 2 integration support team. ... View more

Hello @GregT51 ,   You can find holiday-themed templates by searching for either the general term "holiday," or the specific holiday's name when creating an email.  ... View more

Hello @user51744 ,   This is mostly a hypothesis, but it might be WeChat's system that checks to make sure links are safe compunding and/or conflicting with Cloudflare's anti-bot checks. Otherwise, we wouldn't really have any insight on this, since other people outside of WeChat are getting through (such as me just now when checking the links). You may want to reach out to WeChat support to see if they'd have more insight on why the Cloudflare anti-bot system would be giving errors when the link is accessed in their program.   Otherwise, if there's something else common for the people accessing it through WeChat, such as all of them using the same VPN service, or connected on the same office's internet network, that may also be a source of conflict with Cloudflare's anti-bot checks. ... View more

If you want to close off registration for an event, prior to the event's actual date, then you'd just setup the event's tickets to only be available till a certain date. When there are no available tickets, the event will still be active and manageable, but people won't be able to register for it. This leaves things open so if you need to reschedule the event, ideally you wouldn't be doing it after the event's date has already passed, and can just make an edit to the event.    Additionally, setting up an event to have dates different than the actual event itself would just result in the contacts' calendar links and other elements being skewed. ... View more

Hello @TinaH831 ,   At this time we do not have a referral program, outside of those who have applied to and qualified for our Partner program. ... View more

Hello @user300616 ,   You can filter your main contact dashboard to show contacts not on any lists.  ... View more

Hello @RobertScottBell ,   Not really, as the least-engaged segment is just presented as is, it's not a ranking of contacts based on most-to-least of the least. If you have particular criteria you'd rather measure your "least engaged" by, you're welcome to create a custom segment with relevant criteria (.e.g. Activity > Not Opened > All emails in a range of time).    You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list. ... View more

Hello @AIRProject ,   Why would an event that's already ended need to be re-opened? When the event was still active, were you unable to update the event's dates for later, or did you not realize you needed to change your active event's dates until after it had already passed? ... View more

No and no, URLs must be reformatted for link click tracking, and this functionality cannot be turned off for compliance reasons. ... View more

I'm not sure I understand what the issue is? "Embedding" a link into your email is linking to it, via the text, button, or image methods made available. You typically need the full URL to link to an outside site, as that's the default functionality of linking things on the internet. ... View more

Hello @user16091 ,   It sounds like a specific setting in their email program that's only providing the email's HTML, or forcing it into a plain-text view. It wouldn't be anything in the email's code that would be causing that. I'd advsie your contact to check their email settings, check with their email program's support, or if applicable, check with their organization's IT to determine why their email program would be forcing the email to appear that way. ... View more