We need to ask these troubleshooting questions because our devs need data to see where the issue lies- what specific behavior, what specific error messages, etc.
For example, I have absolutely no issues accessing your live event's LP and registration pages- including when accessing the links on my personal devices. This would indicate that the links themselves are not being explicitly blocked on our end, so it is very obviously something else.
Based on what I'm reading in your follow-up email from yesterday, the issue is in the way you've linked to the event on your website. As you stated in the email, when you clicked the link within the event dashboard, it worked as intended. This would indicate that there's an issue with the way it's linked in your website. Please review the troubleshooting questions I asked earlier, and confirm whether or not making changes to how the link is provided in your website alleviates the issue for your customers. Otherwise, you may need to reach out to your website admin / website builder's support to see why an embedded link with an anti-bot check would be getting blocked.
If you do not want to provide troubleshooting data as requested, nor reply with respect to Community Guidelines, then it would be best for you to call in for further, live troubleshooting.
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