About Chris-S

I agree with the great commentary above and I think with some adjustments to the sections (breaking them apart for easier visual cues), adding more photos, and some layout adjustments you are well on your way to a much more engaging and professional style email! ... View more

Woohoo! Excellent! ... View more

I am so happy to help! ... View more

I can confirm she frequently crashes our team meetings. I'm sure other Community members have stories of their pets joining in on meetings. ... View more

I remind my clients that the best kind of content to create for social media (and emails, too) is to answer a frequently asked question! Yes, you may have already answered the question in the past, but we're in a constant state of information overload and that can lead to forgetfulness. Nothing wrong with reminding people how you can solve "X problem" with your solution!   Another idea is to repurpose previous content. If it performed well in the past, and it's still relevant, repurpose it! Refresh it with a new image, post it, and DONE!  ... View more

Hey @MicheleH2  First, let me say that I really like your mission! I'm the VP of marketing at a national organization with a similar goal and email marketing is a strong player in our marketing efforts.   I found your email to be very easy to read. As someone who can identify as your ideal client persona, the colors, the imagery and the branding were attractive to me. As a marketer, I suggest making the following tweaks. 1. Position your primary CTA (call-to-action) at the beginning of the campaign. If someone opens your email and doesn't read all the way through, they hopefully get far enough to take the action you desire. Also, consider linking your logo to your primary CTA as well. Brand logos often have one of the highest clicks in an email. 2. Consider testing the use of buttons in addition to text links. Many readers are more visual and compelled to click on a button.    Blessings, Melanie   ... View more

Perfect suggestions! I always recommend including a logo or at least the name of a business or organization at the very top of an email.  ... View more

That’s interesting...I'll conduct some more research on this and see what information I can uncover. ... View more

I'll piggyback on this and highlight our Campaign Feedback board is a great place to share your nonprofit templates and get feedback from product experts and other Constant Contact users. Additionally, we have our very own Nonprofit Group where you can talk with your nonprofit peers, share advice, and check out resources. ... View more

Hi @LisaJ078,   Thank you for looking into this. If the contacts network or email system has a security feature that automatically opens and clicks links in emails to check for malicious content, it can generate this type of data. You will notice it when those contacts click on all the poll choices at once, usually within 1-2 minutes of receiving the email.   Our developers are always working to find which programs use this feature, so they can set our system to ignore them. If the click rates keep going crazy, you can reach out to our support team or our tech pros for help. They can chat with you on the phone and check out the emails to see if there's any more info we can get, or figure out if there's a pattern with the contacts' domains that are clicking like bots.   Hope this helps! ... View more

Thanks for sharing @JonathanJ13! We hope to see you around the Community more 😊 ... View more

I agree with Chris. Take a step back before tackling that first email and reflect on what is most meaningful to your audience. If you can, talk with them directly! Are customers interested in sales or suggestions for gifts? Maybe a parent wants to know what's happening at their child's school. Once you have these written down, you have a great starting point.    I'm biased as a member of the Community team, but I love the New Customer Hub! We direct many new customers there to help set them on a path forward when using Constant Contact for the first time.   You got this! ... View more

Hi @ChrisB80179! Aaron and David already gave you some super helpful tips, so I will just add a few thoughts about the images. Some folks will not be able to see the images in your emails unless they download them, so any information that is important to the content of your email should be in actual text. So, the Toyota ad and that great review might not be visible to some of your readers unless they take the extra step to download the images. Here is some extra info about using images in your emails.    Keep up the great work! My favorite flavor is Mint Chocolate Chip! ... View more

Hi Lillian, I encourage you to reach out to us to explore the best way Solutions for Growth can support you to develop an effective email program. Check us out!  David Fischer 888-840-2595 x701 ... View more

Huge shoutout to @ACTIVATE ! We love seeing you around the community! ... View more

Awesome direction from the folks in the previous answers! I'd like to address length in more detail. Clients always want to know "what's most effective?" The answer is that different lengths of video work best for different goals.  Here are some general guidelines I use: 15 seconds to 60 seconds - Awareness (first time they are seeing you) or teaser video  1-2 minutes - Short form sale videos leading them into the sales funnel 2-5 minutes - Informational, how-to, Q&A, unboxing 5+ minutes - Content-centric. They know they are watching a longer video and it's on purpose. You are providing great value by giving them in depth content.  ... View more

Hi David!   Thanks for the URL to your campaign.   Looking closely at it, the entire email is made up of images. Nick mentioned earlier that emails with a high ratio of image to text have a higher chance of not landing in the inbox. I recommend finding ways to incorporate text into the email. The two paragraphs under the large image of the kitchen is a perfect opportunity to use text blocks instead of images. ... View more

My wife's favorite food is hot dogs! When we eat them it's like we are at a steakhouse. I like Chicago dogs with the celery salt and pickle! ... View more

Third, get to know your new subscriber by inviting them to take a survey or to provide information such as their birthday. Show that you have an interest in who they are! I actually really like the idea of sending the survey on the third email in the series. You want the new subscriber to feel warmed up and welcomed before you bombard them.   It's also a great way to begin leveraging segmentation practices, if you're asking the right questions to understand their interests, segment them appropriately, and then tailor future communications to those interests. ... View more

These are important points, and summed up quite well. When you have multiple segments, consistent communication can be tough. By using our Automation Path Builder, you can set up a series of automated communications to different segments of leads, and customize it even further based on the activity of your leads. Map out what you want your communications to look like, activate the path, and then let the tool do the work for you! ... View more

Another thing you can also try to do is promote your new website on your business social media channels. This way, your followers can engage and you can track how many people clicked on your website link. My recommendation is posting an announcement on an Instagram story and tagging the url to your website.   Also be sure to link your website in your Instagram bio!  ... View more

I love the idea of testing out subject lines, @Nick_S ! What a great idea!    If anyone tries this, I would love to know which subject lines worked best for you. Share below!  ... View more

Welcome @JulieL26, welcome to the community!   It can be a bit intimidating to learn everything at once. I recommend one step at a time. Is there something specific you are looking for help with?   A great place to start is our New Hub, which walks you through getting your account setup step by step. ... View more

Wow, this is great information @user537165 . Thanks for sharing! ... View more

As part of my role as a consultant, companies have hired me to review third party systems these are some of the things I've looked for when companies have proposed alternative options other than Constant Contact that I think are important to consider include: - Does the system automatically remove duplicate email addresses? - Do you have the ability to grow your email list through sign up links?  - Is it easy to use? - What integrations does it offer? - Do you have the ability to export your contacts at any time seamlessly? - What tracking capabilities does the system offer?  - Can you schedule the email to go out at anytime? - Do you have the ability to segment contacts based on behavior? - Do you have the ability to add their birthday date in their contact profile for an automatic email to go out?   ... View more

I started my cleaning business with the goal of creating a reliable service that could help people maintain their homes and businesses effortlessly. I was motivated by the idea of making a positive impact on people's lives by providing a clean and organized environment. Plus, I wanted to build a business that allowed me to work closely with my clients and contractors, fostering strong relationships and a sense of community within the service industry. ... View more

To piggyback on David's comment, when you work with a Certified Partner like those of us tagged by Chris, we access your account through our partner portal. So we don't know or use your login credentials, and you can boot us from your account anytime you want! Any of us would be happy to create a reusable template for your email campaigns.  ... View more

Thank you! ... View more

@NatureWalkatSeagrove you’re more than welcome to submit an idea for this feature in our ideation section of the community.  ... View more