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Before we get started, consider brushing up on these subjects:   Import tools and methods for adding contacts to an account Create a pop-up contact sign-up form for your website   The user (i.e. a hypothetical Constant Contact user) wants to send emails to their audience where no two recipients receive the same exact email. It is easier said than done, but let’s see how we can make it easier.   There are a few different ways we might accomplish this, so let’s consider a few different scenarios.   Scenario 1: Special promotions, A/B testing promo pricing, or location-based content Solution: Dynamic Content Blocks     Customize what each contact sees in your email with dynamic content   Dynamic Content blocks allow the user to create one email that serves multiple audiences. The blocks can be anything you want: A promotion for a product or service, an announcement of an event in a specific city, etc. Depending on what you set the criteria for the block, only select contacts will be able to view it based on how their contact profile is set up.    It can also serve as an A/B testing tool where you can compare the engagement of different blocks. For example, you’re selling two dresses and trying to see what captures attention better. The dress promotions connects back to your store with two distinct links in their own dynamic blocks and you can then compare the click activity between the two links.   Of course, if we’re trying to accomplish the goal of no two recipients receiving the same email it would require either A) a small amount of contacts to reduce workload, or a lot of dynamic content blocks. That is probably not feasible for most, but we still recommend using dynamic content blocks when you want to cater to specific audiences in one email.   Bonus: We also offer an A/B Test subject line feature. More info here!   Scenario 2: Each contact could have their own unique email, special coupon code, or many possible combinations Solution: Inserting custom contact fields     Create and manage custom contact fields   Custom contact fields are a great way to cater to many different people through relatively automated means. The first and easiest way to collect the appropriate information is by including it in a sign-up form . What kind of custom fields you include depends on the needs of your organization. For example, you’re a landscaping business who needs to know the square footage of a contact’s yard or you're an ice cream shop that records a patron’s favorite flavor.   If your business is running a promotion and wants to give every contact a unique code, this can be generated a few different ways. Programs such as Microsoft Excel offer processes that will generate random codes. If you search on the Internet for “random code generators” you’ll find third-party sites that offer this service as well. We haven’t tested them personally, so we cannot vouch for them. After the codes are generated you would just need to copy and paste the codes in a new column in a spreadsheet of your contacts. When you re-upload the spreadsheet into Constant Contact, you will assign the coupon codes to a custom field and every contact will be updated with their unique code. When creating an email, select the insert custom field option and choose the field related to your promotion.   There are a lot of different combinations that could be used with this feature. If you think of any, let us know in the comments and we would be happy to make a list!   Scenario 3: Need to separate out entire newsletters to several sub-groups. Solution: Segments     Create a segment of contacts by choosing specific criteria   Segments are great for automating how you organize your audience. For example, maybe after sending a newsletter for a while you see that some contacts engage with it more regularly than others. It’s possible that the least engaged contacts are still interested, but are receiving it too frequently. You can use Segments to identify which contacts are engaging less frequently and sort them into a new list; for example: Once a month versus weekly. Then, you could track their engagement and see if the least engaged contacts are opening the once-a-month newsletter more regularly.   You can also use tags and contact details to sort your contacts. Like above, the easiest way to get this information is through a sign-up form on your site, a sign-up list in your store, or with an integration between Constant Contact and your ecommerce platform. What special interests do your contacts have? Do you cater to contacts in many different regions? If this is reflected in their tags or contact details you can select it while generating a new list from segments.   —   We hope this exploration of how to utilize different tools in Constant Contact will help with your online marketing efforts! If you think of any other ways in which you can automate your workflow, but diversify your output to your audience please let us know! ... View more

First, some helpful links: Prepare images for upload Upload an image to your Library Social Media Image Sizes Guide   You just took the best photo or created the best graphic and you excitedly rush to Constant Contact and attempt to upload the file. Alas, the system won’t allow you to upload the file because the file size is greater than 5 megabytes (MB). Now what do you do?   Canva   Canva has integrated with Constant Contact! After you have crafted your designs in Canva you can import them right into your Library. Canva has the ability to resize image files, too! Integrations    From Tools > Library > Click Create in Canva.        You'll then want to allow the third party cookie so you can get to work and begin creating directly in Canva.      Take a screenshot of the image   This might be the easiest option, whether you’re working on a desktop/laptop computer or on your phone/tablet.   Pictures taken with your smartphone or professional camera are usually saved at a larger size and higher resolution. When you take a screenshot of a picture displayed on your computer or phone screen, it automatically creates a lower resolution version.    All devices usually have screenshot technology built-in. For example, Windows 10 uses a program called Snip & Sketch (might also be called Snipping Tool) and MacOS utilizes keyboard shortcuts to accomplish the task.   Follow the instructions and save the new file to your preferred location and then it will be ready to upload!   Use a photo editing software   There are a variety of photo editing software available now, but the most recognizable is still Photoshop. Of course, Photoshop comes with a cost so if it’s not already part of your menagerie of tools, you could try searching the Internet for “image resize programs” and there are a variety of websites that offer the capability.   Also, Windows 10’s built-in Photos app allows you to resize images. I couldn’t find an official tutorial from Microsoft, so I’ll just say open the image you want to resize, select the three dots in the top-right corner and you’ll see the Resize option. Follow the prompts and you should be all set! MacOS’s built-in Preview program also provides the option.   —   Resizing images can be an unexpected obstacle in the pursuit of creating the perfect Email Marketing campaign, but we hope these options will help! If you happen to have found other methods for resizing images not mentioned above, please let us know in the comments ... View more

The scenario: A Constant Contact user created an event and wants to share the event in an email they are sending to their audience. Additionally, they want a button when clicked will redirect the email recipient to their own Facebook page where they can immediately share a link to the event itself.   First, some helpful links: Create an Event Insert and customize a button in an email   Constant Contact does have many options for you to share your email and event campaigns on Social Media, such as Social Share for email campaigns, but other than recipients being able to share the email they receive on social media, they can’t share specific parts or a specific link within the email without a little manual labor   There is hope, though!   Important: This site requires you to use HTML code.   It turns out Facebook’s developers page has a handy tool that will generate a “New Post” page (the screen you see when you click on ‘Create post’ or ‘What’s on your mind?’ when on Facebook).   I’m going to provide you with the URL you need, but I still want to lay out the steps to find it in case you ever need to do it yourself:   1) Copy the share URL for the landing page/event page/whatever page you want.   2) Visit Facebook’s developer page.   3) Scroll until you see the Share Button Configurator. Where it says URL to share, paste in the URL for the event landing page. Ignore the other stuff and just hit "Get Code."     4) An overlay will pop up showing "JavaScript SDK." In the code on Step 2, identify the URL that starts like this: "https://www.facebook.com/sharer/sharer.php?u="   5) Keep in mind, the actual URL is longer, it will include the URL you shared previously with some extra gibberish. As long as you copy the URL between the two quotation marks, you should be good.   6) Now that you have your new URL, just create a hyperlink text or a button in the email and add the new URL!   I tested it and you don’t have to do these steps every time. Once you have the initial part of the link "https://www.facebook.com/sharer/sharer.php?u=" (remove quotation marks) you can just pop in whatever other URL you want at the end and voila!   This tool is useful for any link you want your audience to share on their own Facebook pages, such as if you’re using our Eventbrite integration.    This article contains third-party links. Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact.   ... View more

At this time there isn’t a way to edit multiple contacts at once in Constant Contact, but fear not here are some options to consider to make the process easier.    Use Excel or a similar program   We recommend starting with this Knowledge Base article to learn or refresh some formatting principles to keep in mind when preparing a contact upload.   Format a file before importing a contact list into Constant Contact Managing Your Contact List Outside of Constant Contact   Microsoft Excel and Google Sheets are probably the two most well-known spreadsheet programs. A popular upload option for Constant Contact is uploading a spreadsheet with your contact list in it. Once selected, Constant Contact gives you the option to select the different categories related to each column, though if titled correctly the upload system will identify them automatically. List Growth      The key with spreadsheet programs is to learn the specific formulas or shortcuts that will save you time and frustration with formatting your data.   Here are a couple of solutions to common obstacles users might encounter.   Replace information en masse    We’ll use Excel as an example, but this should be possible in most spreadsheet programs. Let’s say you use Constant Contact to communicate with many, many people from a specific organization. This organization was previously known as The Example Company and the domain for the email address was @theexamplecompany.com. You have 1,000 email addresses with this domain. Instead of going line-by-line, you can use the Replace shortcut in Excel to identify @theexamplecompany.com in every cell and input the new domain, which is.. uh… @exampleinc.com (there we go).   It’s important to keep in mind that even if all the other information on a contact is the same, if the email address is different it will create a new contact. The previous contact will still exist. You’ll have to weigh your options and decide if losing the contact’s history is okay. After you export the list of contacts (you would search for any contacts with the @theexamplecompany.com domain), keep the contacts selected and delete them when you’re ready, but before you upload the updated contacts.   Otherwise, updating the contacts one-by-one would maintain their history. This isn’t feasible in all situations, though.    Separate first and last names   Another helpful trick to learn is how to separate first and last names in Excel before importing (or updating existing contacts). We don’t need to say too much on it because our wonderful Knowledge Base team already did!   Separate first and last names in an Excel spreadsheet   Helpful guides for changes you can make in bulk on Constant Contact   Let contacts update their information and list preferences with the Update Profile Form   While you can’t guarantee every contact will take the initiative, one way to make things easier on yourself is to send your contacts the Update Profile Form (which you can edit) so they can make any adjustments they deem necessary.   Using contact lists, tags, and segments based on your list size   When it comes to moving contacts around your Constant Contact database our lists, tags, and segments features are a great way to speed up the process. For example, maybe you have multiple contacts with the same tag that are scattered across different lists. You can search for that tag, select all the contacts, and create or move them to a specific list.   *Keep in mind that changing tags in the    Move a contact or multiple contacts to a different list Merge multiple contact lists into a single list Remove contacts from a contact list   Whether you want to move, merge, or purge your contacts we have you covered!   —   This is just a starting point, really. We’re always thinking about other ways users can leverage Constant Contact’s many features in new, nuanced ways. If you’ve come across any new tools or techniques in your travels, feel free to let us know in the comments! ... View more

The sweepstakes is now closed! Thank you so much for everyone who participated and shared their insights. We really appreciate it. We will be randomly selecting a winner soon!   Fall Into The Holidays!   It’s hard to believe the holidays are fast approaching! It’s the time of year where most businesses and nonprofits are rolling out the red carpet for their patrons. But with so many organizations vying for attention, how does one rise above the rest? That’s what we’re here to find out!   Well, at Constant Contact we have some ideas, but we’d rather hear from our illustrious small business owners and nonprofit organizers! Which is why we are back again with another excellent sweepstakes to entice our lovely Community members to share what their marketing goals are for the next couple of months!    How to Enter: Reply on this Community article with an anecdote about what your goals and strategies are to produce a successful winter holiday business season! For example, you can share:   Email template design ideas Subject line ideas Communication frequency Holidays you will focus your marketing efforts around (Black Friday, anyone?) Contact collection strategies   These suggestions aren’t exhaustive! They are just some ideas to get the ol’ brainstorm raging.   If you’re in need of some inspiration, or some assistance, don’t hesitate to check out all the awesome services our Professional Services (it’s in the name!) team offer! For example, they offer animated template packs, premium template design, and more!   What is the prize? We are offering up a $100 credit on your Constant Contact account!   The sweepstakes will run from October 22, 2021 to November 19, 2021. Once completed, we will select a winner for each prize at random and notify them!   If you are the winner we will notify you by the contact email address listed on your Constant Contact account, so make sure it is up-to-date! Thank you.   Questions? Let us know below!   ---   *No Purchase Necessary. The Constant Contact Community Fall Into The Holidays is open to legal residents of the 50 United States (and D.C), 18 years or older. For Official Rules, visit here. Promotion ends on November 19, 2021 at 11:59 PM ET. The Sweepstakes is in no way sponsored, endorsed or administered by, or associated with, Khoros, Pinterest, or Twitter. ... View more

The Sweepstakes is now closed! Thank you to all our wonderful participants for sharing your stories!   National Small Business Week is here, but we want to keep the celebration going all month! This week is a great opportunity to pat yourself on the back and relish the success! At Constant Contact, we love seeing small businesses and nonprofits succeed and we want to hear about your triumphs. What fist pumpin’ experiences have you had this year? How to Enter: Share your success story by posting a reply to this article. We want to hear about your victories, big or small, in the last year that have helped you grow confidence in your business or organization. Some topic ideas, for example: A marketing campaign or other activities that contributed strong growth to your business A positive customer experience Any progress made toward your nonprofit goals A new or updated physical store location or office expansion   But wait, there’s more! Share an anecdote specifically about how Constant Contact has helped your business and earn an additional entry to the Sweepstakes! Make sure to clearly define the start of this anecdote so it isn’t intermingled with the main entry. But wait, there’s even more! Share the permalink URL of your reply on this sweepstakes article on Twitter with the hashtag #sbss and earn another entry to the sweepstakes! Where to find the permalink: When viewing your reply on the official thread, click on the three dots in the top-right corner and right-click on the “Permalink” option. A window will pop up where you can select “Copy link address.” Voilà! Sharing the permalink in your tweet will allow us to track who tweeted what. We appreciate it!                               What are the prizes? We have a bevy of great prizes to give out this time around. Grand Prize - 1 Premium Email Template Design ($299 value) First Prize - 3 Months of the Marketing Advisor Program ($150 value) Second Prize - $100 credit on your Constant Contact account ($100 value) Third Prize - 3-Pack of Animated Templates ($79 value) The sweepstakes will run from September 13, 2021 to October 12, 2021. Once completed, we will select a winner for each prize at random and notify them! If you are a winner we will notify you by the contact email address listed on your Constant Contact account, so make sure it is up-to-date! Thank you. Questions? Let us know below! --- *No Purchase Necessary. The Constant Contact Community Small Business Success Sweepstakes is open to legal residents of the 50 United States (and D.C), 18 years or older. For Official Rules, visit here. Promotion ends on October 12, 2021 at 11:59 PM ET. The Sweepstakes is in no way sponsored, endorsed or administered by, or associated with, Khoros, Pinterest, or Twitter. ... View more

  For a business to grow, it needs customers. Loyal customers. A healthy customer base creates a strong foundation to accelerate that growth. Positive word-of-mouth is a huge deal that encourages prospective clientele to take notice of your brand.   That said, there are a lot of things vying for your audience’s attention. How do you rise above the rest, attract their focus and keep them coming back for more?   How to engage your audience   Frankly, I like to go right to the experts themselves - our fellow Constant Contact users! For some customers, it’s creating the flashiest, picture-perfect email. For others, it’s about highlighting additional incentives to get them back in the door (literal or digital).    As I mentioned above; once you have excited your base, utilize those happy customers to act as organic outreach. The goal isn’t to force the narrative, but create incentives that are hard to ignore and get people talking. Do you share your email campaigns on social media? Do you create opportunities for your customers to forward your work to their peers?    Every year is filled with opportunities to re-engage with your contacts. Use email marketing to recognize anniversaries , such as birthdays or the first time they signed up to your mailing list, and give your most engaged contacts exclusive content. If the exclusive content is truly appealing, it might not stay exclusive for long because they might tell their friends about it! Think of it this way; your business has a gate, but prospective customers can see through it to the realm of opportunity beyond, and you’ve done your best to show where you’ve hidden the key (underneath the little turtle statue, of course).    Connect with Nift    Incentives are a huge way to draw attention to your brand and keep customers coming back. Constant Contact has partnered with Nift to help you capture new contacts and turn them into loyal customers by giving you the power to offer Nift gift cards through our Lead Generation Landing Pages!   If you don’t have a Nift account, we will create one for you with your Constant Contact credentials. Nift is great because you can only gain by using their service. A prospective contact that likes your business, but might be on the fence with joining the mailing list, could be swayed by the potential gift. Plus, the new contact can select which categories of business (restaurants, athletics, etc.) interests them and Nift will give them the best two of the bunch. Nift works with over 9,000 businesses and will even try to match the recipient with local options!   Offering gift cards to your new sign-ups is great, but it is designed to encourage loyalty, not cement it. What happens after the contact gets their free gift card and redeems it? Keep them engaged by following up on their experience. Use segmentation to put them in an automated email series that keeps them involved with your business in the short-term while you work on your latest and greatest promotion or business move. The goal is to keep your business top of mind so when the contact hopefully needs your goods or services again, they will come to you. On top of that, Nift gift cards can work well to show appreciation for long-time customers when sending out anniversary or birthday campaigns. Still curious how Nift works? Read our overview for all the frequently asked questions and learn how to connect your Constant Contact account to Nift and build your loyalty program today! ... View more

The sweepstakes is closed! Thank you so much for everyone who participated and we will be selecting the winner and announcing them soon. Stay tuned for our next event!   Let's Get Started Sweepstakes!   Even though the end of the year is usually reserved for reflection, we wanted to get a head start and ask our esteemed users to reflect on their humble beginnings with online marketing and what hurdles they may have had to overcome.    When you first sat down to use Constant Contact, what gaps in your knowledge did you need to fill? Were you familiar with contact upload and management? Did you need to learn how to design a template from the ground up? Were you able to translate the information under Reporting into actionable goals?    There are lots of elements to consider when you’re trying to launch a successful marketing campaign and we want to share your stories with new and future Constant Contact users that might be in a similar situation! Heck, if you are new we want to hear from you, too!   How to Enter: Visit this thread and share your story by replying to the article. Specifically, focus on what you had to learn when you were first starting out (or are learning currently, if you’re new). Limit one entry per person/Constant Contact account holder.   Some topic ideas, for example:   Creating an email Collecting and/or managing contacts Use of other Constant Contact tools (sign-up forms, etc.) Understanding reporting   These are just some ideas. This is your experience!   But wait, there’s more! Share a URL or screenshot along with your response of an email template design and earn one additional entry toward the sweepstakes! This is optional, but we love seeing what our customers are working on!   Important to note, that if you are having any trouble on getting started with using Constant Contact, we offer many services that can help cut down on the learning curve. For example, we have a premium template design service or we can set you up with a Marketing Advisor to help walk you through the ins-and-outs of online marketing! Visit our Professional Services page to learn more! We’re also running a deal where you can receive 3 animated templates for $79!   What’s the prize? One lucky winner will receive a $100 credit on their Constant Contact account!   The sweepstakes will run from July 12, 2021 through August 9, 2021. Once completed, we will select one winner at random and notify them!   If you are the winner we will notify you by the contact email address listed on your Constant Contact account, so make sure it is up-to-date! Thank you.   Questions? Let us know below!   --- *No Purchase Necessary. The Constant Contact Community Get Advice: Let’s Get Started Sweepstakes is open to legal residents of the 50 United States (and D.C), 18 years or older. For Official Rules, visit here. Promotion ends on August 9, 2021 at 11:59 PM ET. The Sweepstakes is in no way sponsored, endorsed or administered by, or associated with, Khoros, Pinterest, or Twitter. ... View more

The sweepstakes is now closed! Thank you to all who participated and we are working on selecting the winner now!   Get Advice: Wave Hello to Summer Sweepstakes   Surf’s up! Spring is in swing and the summer is comin’ in hot! We’re excited to announce a new Sweepstakes for the Community! This month we’re interested in hearing more about your marketing strategies for the summer. Some industries thrive and others might use the summer as a refresh period to prepare for the autumn and winter seasons. We want to hear about it all!   How to Enter: Ride the waves to this thread and reply with a written response, 280 characters minimum, that covers any number of topics relating to how you plan to market for the summer season, and earn one entry toward the sweepstakes.    Some topic ideas, for example:   Share email design tips Subject line ideas Use of other Constant Contact tools (Landing pages, sign-up forms, etc.) Specific holidays you focus on Contacts management suggestions   These are just some ideas. You’re the experts!   But wait, there’s more! Share a URL or screenshot along with your response of your email template design and earn one additional entry toward the sweepstakes! This is optional, but we would love to see what our customers are working on.   What’s the prize? One lucky winner will receive a $100 credit on their Constant Contact account!   The sweepstakes will run from May 10, 2021 through June 8, 2021. Once completed, we will select one winner at random and notify them.   If you are the winner we will notify you by the contact email address listed on your Constant Contact account, so make sure it is up-to-date! Thank you.   Questions? Let us know below!   ---   *No Purchase Necessary. The Constant Contact Community Get Advice: Wave Hello to Summer Sweepstakes is open to legal residents of the 50 United States (and D.C), 18 years or older. For Official Rules, visit here. Promotion ends on June 8, 2021 at 11:59 PM ET. The Sweepstakes is in no way sponsored, endorsed or administered by, or associated with, Khoros, Pinterest, or Twitter. ... View more

The sweepstakes is now closed! Thank you to all who participated and we are working on selecting the winner now! And we’re back! The Community is trying something new and our lovely user base reaps the rewards! Every month we plan to keep the Get Advice Sweepstakes rolling, providing different themes to focus the feedback efforts around. With Spring in full swing, we thought we would encourage everyone to review their Contacts and solicit their peers for advice and/or if you happen to be having a successful streak with managing your contacts, then drop us a line and share your insights!   It works like this: First, for your fearless contributions you will be entered for a chance to win a $100 credit on your Constant Contact account!   The sweepstakes will run from April 14, 2021 through May 5, 2021. Once completed we will select one winner at random and notify them!   How to Enter: Visit the thread you are currently in and perform one or more of the following, up to two times maximum:   Sharing advice related to contacts management, either independently or in response to another user's request.   Requesting assistance with your contacts management, by providing some insight into your current contacts situation. ‘Insight’ is defined by providing the audience details on your current or historical Open Rates and other contacts reporting, examples of your subject lines, and/or short URL to an email campaign, so potential advice givers can assess and give appropriate feedback. Please note: Do not provide account sensitive information, such as number of contacts in the account, specific email addresses, or list names.   Additionally, one participant each week of the contest has the chance to win one bonus entry by having their advice chosen by a panel of moderators (i.e. the Community Team) as exceeding expectations. 'Exceeding expectations' is defined by the subjective standards of the moderators, but is judged by clear instruction, attention to detail, and lengthier than one or two sentences.   The bonus entry will be chosen on the Friday of each week during the course of the Sweepstakes by 4:00 P.M. EST. If there are no entries posted in a given week then we will skip the bonus entry selection for that week.   Here is an ‘exceeding expectations’: “Your Open rate has historically been above 20% but dipped to 8% around November and has stayed there. I looked at the short URL of the email campaign you shared for your November campaign and it looks like your template is a single image containing all the information. Generally, you want to have a balanced image-to-text ratio as a single image email is more likely to end up getting caught in spam filters. Constant Contact actually has an article on this. Have you always been using a single image for your emails?”    If you are the winner we will notify you by the contact email address listed on your Constant Contact account, so make sure it is up-to-date! Thank you.   Questions? Let us know below!   ---   *No Purchase Necessary. The Constant Contact Community Get Advice Sweepstakes: Spring Cleaning is open to legal residents of the 50 United States (and D.C), 18 years or older. For Official Rules, visit here. Promotion ends on May 5, 2021 at 11:59 PM ET. The Sweepstakes is in no way sponsored, endorsed or administered by, or associated with, Khoros, Pinterest, or Twitter. ... View more

Did you design a flyer for your business that you also want to share with your online audience? A menu for your restaurant? Whatever the document might be, instead of trying to recreate the graphic from scratch in Constant Contact’s email editor, you can utilize a couple different strategies to save time and get the job done!   Create an Email from a PDF   This strategy is the most straightforward. Constant Contact has a PDF-to-Email function that allows the user to upload a PDF file directly into the body of a new email template. It generates a PNG file of the first page of the PDF and will also generate a clickable button already linked to the PDF beneath the image!   This is a great option if you envision your email being almost entirely the PDF in question. For example, if you are a restaurant trying to promote your new menu, this will keep it front-and-center. Keep in mind that you can still make additional edits if you want to build more of your template around the initial creation.   The PDF file and the newly generated PNG file will both appear in the account Library after the email template is created.   Visit the Knowledge Base to read a step-by-step guide.   Important! Please note that sending an image-only email increases the likelihood of your email ending up in the Spam folder.  A balanced text-to-image ratio can make the difference! Consider adding your hours of business, contact information, or a brief message to your audience, for example!   Create an Image From a PDF While Uploading to the Library   Some Constant Contact users like to reuse the same template they’ve already designed, making small tweaks to fit whatever their needs are for that installment. In the event you already have a template ready to go, but still want to feature a graphic of and/or link to your PDF, you can acquire said assets from the account’s Library.   From the Library page, click on Upload To Library, then My Computer. Drag-and-drop the PDF file or click ‘or browse your computer to upload’ to bring the file into the account ecosystem. The great thing is the upload process will automatically generate a PNG image file for you!   Before leaving the page, click on the thumbnail or title of the PDF file you uploaded. A pop-up overlay will appear with the options to change the title of the file, add Alt Text for the Description, add the file to a specific folder, and most importantly for this overview, to copy the URL for the PDF. Copy that URL!   Return to the email template you are working on and in the top-left corner, click on the Image tab between Build and Design. The PNG version of the PDF file will be available for you to click, drag, and drop wherever it is you want to place it. Click on the image in the template and choose the ‘Link’ option in the pop-up toolbar to paste the URL of the PDF file so the image itself is clickable! Why is it worth doing this? Because when viewing an email, the image can only become so large; by making it clickable to the actual PDF file it gives the audience a chance to see it in its intended state.    You can always generate a button to make it clickable as well.   Visit the Knowledge Base to read a step-by-step guide.   -- Interested in Constant Contact? Try it free! Sign up today. ... View more

Jake and Dave of the Constant Contact Blog break down how suspended bounces work and the impact they can have on your email marketing. Introducing The Inbox.     Other Resources: The Suspended Email Address Bounce Category Managing, Removing, and Preventing Bounced Emails   ... View more

Jake Link returns with some helpful ideas on how to cope with the new challenges many of us are facing with our new working environments. Check out the Constant Contact Blog to see how you can stay productive while working from home.   We'd love to hear what you've been doing to transform a part of your home life into your new work life. Pictures are welcome! ... View more