About Nick_S.

Hello @MarcR944 ,   I've submitted your trial account for cancellation. I've also added you to our DNC list, and unsubscribed you from our automated marketing emails. ... View more

Hello @AkilW ,   You can suspend your account through our Billing team. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.                      Generally they’re able to respond to these tickets within 1-2 business days, depending on the size of their case and call queues. For the quickest response, you may wish to reach out to them directly . ... View more

hi  ... View more

Leaving constant contact for this reason alone   ... View more

I am also looking for the forward to a friend option.  This is very important to the organic growth of my mailing list.  Is there an estimated time of when this feature might be offered for subscribers to the CC service? ... View more

Firefox?  Oh hang on, let me grab my dinosaur and ride to Firefox land.   Can we make this available in a browser people actually use? ... View more

I am greatly disappointed that you are no longer allowing HTML editing. It was the single most useful tool, besides copying a previous campaign and updating it for the week or month, in everything you provided for campaign development.   To claim that allowing content creators to continue to use HTML editing can create problems in the emails is pretty condescending of you. I can look at my previews and see if things look the way I want them to look. I used to be able to check the code on my donate buttons to determine a solution to a complaint about one of them not working. I used to be able to insert and customize images and their precise placement in a block. I used to be able to customize font features within a sentence without having Constant Contact suddenly insert <p> where I absolutely did not want it. I used to be able to create and format my own lists to set into a text box without dealing with the limitations of Constant Contact formatting choices for the masses. I used to be able to do detail-specific tweaking in an application created for the masses.    I am unhappy with your New & Improved version of content creation with leaves me bound by structure and style that do not meet my needs. Please tell me how I can go back to a previous version of your software that supports the much desired by many, and much needed by many, that supports HTML editing.   You have done a great disservice to your users in your attempts to have a one-size-fits-all solution. Your concept team has slot stature in my eyes.  ... View more

Years later and they still haven't added this functionality. What's up? ... View more

Hello @SMCGS ,   Have you confirmed the document is 100% deleted from your library, and have you also waited at least 24 hours and/or cleared your browser cache? ... View more

Hello @PattyK05,   Thank you for providing us with that feedback. We do not have this feature in our product yet but it does help our engineers to gather this feedback as we do completely understand the importance. Thank you!  ... View more

Hello @TheresaF1 ,   Here's how to remove and permanently delete images and other file types from your CTCT Library. ... View more

Agreed. We are a regulator who's members MUST receive communications from us. At a bare minimum we would like the only option available at the bottom of emails to be the "Update Profile" link instead of the "Unsubscribe" link.  ... View more

Nick S. of Constant Contact writes:   "I appreciate you coming to the Community to voice your feedback. I understand how this feature would benefit the work you are trying to accomplish. Our product teams are developing a road map for new features to be implemented in the future and really appreciate feedback and concerns like this. I will make sure this feedback is attached to your account and I encourage you to share any other ideas or concerns with us. "   Thanks for the platitudes/corporate line, but here's a bold, crazy idea from a 12-year CC power user: How about leaving the 2nd Gen email editor alone until AFTER those features are added to the 3rd Gen email editor?   Your customers can't wait for some glorious day when the Gen3 editor might actually meets our needs. While you are "appreciating our concern" and "making sure to pass along our feedback," we still need to send emails. And let's face it. The stripped down Gen3 editor lacks essential features, such as the ability to tweak the HTML without losing the benefits of drag and drop editing.  CC can yammer on about why the change to Gen3 is such a good thing, helps with compliance, blah, blah, blah. But, as the many comments on this forum demonstrate, we're not buying it. Your customers still want and need the features available in Gen2. And we need those capabilities NOW, not when (if ever) you have finished developing your "road map."   Frankly, given the outcry about this (are you listening, CC?), the only "road map" many of your customers will follow is the one that takes us to a different provider. ... View more

Seconded a full year later in 2020. I suggest CC does not ignore PiHole as insignificant, it is not only used by Raspberry Pi users. I've informed two email marketing businesses where I JUST ran into this issue twice in a row, and unless I learn CC has addressed it would certainly think twice about using it for my own marketing needs or anyone I know. ... View more

Is it even possible to get enagement history through the API?  ... View more

I’ve been using this tool and the past few times I’ve used it, the image I want to use is not shown but is part of the linked page. And it gives me images a few that are part of the page and some that are not. How do I get the one I want there? ... View more