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  • About Nick_S

About Nick_S

Nick_S
Nick_S
Administrator
since ‎11-12-2015
‎09-27-2023
1166
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315
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38
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Topics Nick_S has Participated In
  • Topics Nick_S has Participated In
  • Latest Contributions by Nick_S
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Re: please add a tiktok logo to the existing socia...

by Administrator William_A in Get Help
‎09-26-2023 04:07 PM
‎09-26-2023 04:07 PM
Not all 3GE templates are cross-compatible in a way that they'll result in an automatic switch to the new editor. If the template you're copying from doesn't make this conversion, then you'd need to rebuild it in the new editor. ... View more

Re: Remove Outer Background

by Administrator Nick_S in Get Help
‎09-26-2023 03:05 PM
‎09-26-2023 03:05 PM
Hi @ShondiM4,   We appreciate the chiming in! And for the sake of use cases, I'm curious if you would be able to share why you would like to have a plain body/text email (for lack of a better description)? It would be helpful for our developers to know. ... View more

Re: Advice on keeping purchasers engaged and subsc...

by Administrator Nick_S in Share & Get Ideas
‎09-26-2023 02:58 PM
‎09-26-2023 02:58 PM
Hi @Colhaven,   I know it's only been about a month, but I'm curious if any off Will's suggestions resonated with you and you were able to implement any of them? Thanks! ... View more

Re: Delete a campaign

by Administrator Nick_S in Get Help
‎09-26-2023 02:52 PM
‎09-26-2023 02:52 PM
Hi @EagleLA,   I just want to confirm if you're looking to delete an entire campaign or specific emails within a path? If the latter, we have the Add, edit, or remove, emails using the Automation Path Builder article to help! ... View more

Re: Landing pages

by Administrator Nick_S in Share & Get Ideas
‎09-26-2023 02:48 PM
‎09-26-2023 02:48 PM
Hi @RonaldS56,   I just wanted to follow up and see if you've made any progress with landing pages? Were you able to implement any of the suggestions from the articles @Caitlin_M  shared or @suevglenn's suggestions? ... View more

Re: Front page feature

by Administrator Nick_S in Share & Get Ideas
‎09-26-2023 02:36 PM
‎09-26-2023 02:36 PM
Hi @JanineP338,   I just wanted to follow up and see if the information Caitlin shared was helpful and if you were able to implement any of it? I'm curious to know! ... View more

Re: Introduce Yourself To The Community

by hoosierwebhost in Welcome Center
‎09-24-2023 11:30 PM
‎09-24-2023 11:30 PM
  Hello! My name is Joshua Chandler and I am the owner of Hoosier Web Host LLC. I have made it my mission to help local black businesses achieve a better online presence. I understand that a solid online presence is crucial for any business to succeed in today's digital age. However, I have also recognized that not all companies have the resources or expertise to build and maintain an effective online presence. ... View more

Re: Please remove Constant Contact information fro...

by Administrator William_A in Get Help
‎09-11-2023 03:20 PM
‎09-11-2023 03:20 PM
Hello @WAIChuck ,   I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.   Any other references to us are required to comply with data privacy and anti-spam laws. These elements, like your organization's physical address and the unsubscribe link, cannot be removed from the footer for those legal reasons. ... View more

Welcome to the Nonprofit Group! Introduce Yourself...

by Administrator Nick_S in Nonprofit
‎09-08-2023 06:25 PM
‎09-08-2023 06:25 PM
Welcome to the Nonprofit Group! We’re glad you could join us.   The work of nonprofit organizations is tireless in the pursuit of their cause.    This group is for you and your peers to share, support, and commiserate with each other. In that spirit, let’s get started by introducing yourself.   What’s your name? Tell us a little bit about your nonprofit. What’s your favorite part of running a nonprofit?   I’m excited to meet and learn more about each of you! ... View more
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  • Thought Starters

Best Practices for Nonprofits

by Administrator Nick_S in Nonprofit
‎09-08-2023 06:22 PM
‎09-08-2023 06:22 PM
It’s important for nonprofits to get their message out. A decisive and compelling campaign can make all the difference. I’ve compiled a list of just a few resources nonprofits can review to boost their outreach strategies:   Understanding Goals of a Nonprofit Organization: A How-To Guide   10 Exciting Nonprofit Ideas That Are In-Need Right Now   Nonprofit Call to Action Examples for Fundraising, Volunteers, and More   11 Nonprofit Newsletter Ideas to Engage Your Readers   Social Media for Nonprofits: A Comprehensive Guide   How to Use SMS for Nonprofits   Craving more? Check out the Constant Contact Blog for more resources and best practices for nonprofits!   Have you tried any of the recommendations in these articles? If so, let us know in the comments! ... View more
Labels:
  • Marketing Best Practices

Quickstart Guides on Nonprofits

by Administrator Nick_S in Nonprofit
‎09-08-2023 06:18 PM
‎09-08-2023 06:18 PM
Nonprofits provide essential services to those in need and Constant Contact wants to provide essential tools and features that benefit their mission. Check out our curated selection of Knowledge Base articles below:    Average industry rates for email as of July 2023 Average open, click, and bounce rates of Constant Contact customers by industry.   Nonprofit discount and sales tax exemption information Save money by submitting your tax exemption information and applying for the nonprofit prepay discount.   Nonprofit and tax exemption documentation requirements Submit the documents required to prove nonprofit and/or tax exempt status.   Collect donations through an email Insert a "Donate" button into an email that links to a Donation Landing Page, then send it to share it with your contacts.   Customize the Donation Landing Page Add your content and branding, sync your WePay account, and select the list you want to add your donors to.   Running a donation campaign start to finish with Constant Contact Send a series of emails about your fundraising campaign to keep contacts engaged.   Create standout marketing emails for the holiday shopping and giving season Design email campaigns to promote sales and events for Black Friday, Small Business Saturday, Cyber Monday, and Giving Tuesday.   Donation engagement reporting Check your progress, view donor information, and export donation engagement reports while viewing the details for your email   Have you used our donation features? Let us know what you think below! ... View more
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  • Knowledge Base

Register for "Online Marketing Success: Your Guide...

by Administrator Nick_S in Building a Foundation for Online Marketing Success: Review, Plan, and Execute
‎09-08-2023 02:11 PM
‎09-08-2023 02:11 PM
  Topic: Online Marketing Success: Your Guide to Planning, Reviewing, and Executing Date: Thursday, September 28th Time: 2:00 - 3:00pm EST   The key to growth for your business or nonprofit lies in attracting, engaging, and nurturing your audience.   Whether you're taking your first steps into online marketing, seeking validation of existing strategies, or hunting for proven ideas to ensure success, having a solid foundation and plan will propel you forward.   In this free webinar, our experts will show you how to: Plan and set practical, real-world goals Review your marketing tools and approach Execute with simple actions you can take to boost your productivity   About our speakers: Stephanie French is a Senior Producer of webinars at Constant Contact and is on a mission to help small businesses achieve their goals through educational content and webinars. With more than 13 years of experience in digital marketing, she spends most of her days planning and executing some of “the best webinars” on digital marketing.   David Fischer, founder of Solutions for Growth, has been a key Certified Solution Provider of Constant Contact for over 10 years. David is your go-to expert for all things email marketing, small business growth and is an engaging speaker.   NOTE: If you are unable to attend, please register anyway. We’ll send you a free webinar recording, which you can watch on your own time.   Register Today! ... View more
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  • Webinar

Discussion: What marketing methods work best for y...

by Administrator Nick_S in Shortcuts to Growth: Sell More, Raise More, and Get Results with Less Time and Effort
‎09-08-2023 12:20 PM
‎09-08-2023 12:20 PM
  It’s important to review your marketing efforts and see what has worked and what hasn’t; then, focus your energy on the tactics and tools that will save you time on growing and maintaining your business.   We have some ideas on what might help turbocharge your growth:   Save time: The AI Content Writer and Automation tools will help save you valuable time so you can focus on other parts of your business. Get connected: Connect your Constant Contact account to your eCommerce storefront so you can utilize features such as abandoned cart reminders to get back to the top of the inbox.   Use data: Review the engagement reports from your past campaigns to identify what is working and help inform potential new marketing strategies. What key practices have you used to identify what marketing methods work best for your business? Have you maintained growth as you improve your marketing? Let us know and chat with other small businesses to see how others have turbocharged their marketing!   Please note: You have to be logged in to comment and reply to others. ... View more
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  • Marketing Best Practices

Download: Turbocharge Your Marketing Growth

by Administrator Nick_S in Shortcuts to Growth: Sell More, Raise More, and Get Results with Less Time and Effort
‎09-08-2023 12:20 PM
‎09-08-2023 12:20 PM
  Small business marketers all have one thing in common: they’re looking for fast ways to supercharge their business growth. While there are no magic spells for instant success, there are definitely effective ways to expedite your marketing efforts and drive rapid growth.    Download Turbocharge Your Marketing Growth and learn some ideas and strategies to help you pave the way to faster execution and business growth.       ... View more
Labels:
  • Marketing Best Practices

Discussion: How do you stay engaged with your audi...

by Administrator Nick_S in Stay Top of Mind & Build Loyalty: Drive Repeat Business by Engaging Your Audience
‎09-08-2023 12:19 PM
‎09-08-2023 12:19 PM
  Customers want to feel valued and appreciated. If you are committed to providing a positive and engaging experience that goes beyond your core product, it will differentiate you from your competitors. Here are a few tactics we recommend that will help you stay top of mind and build loyalty with your audience:   Personalize your content: If your content speaks directly to the customer, they will feel cared for. Tools such as list segmentation, AI content writing, and automation can help with your messaging. Provide timely content: Leverage your expertise and try to complement your product or organization by sharing information that is relevant to your customers so they know to come to you first for anything else they might need. Broaden your marketing mix: Utilize a variety of channels to communicate with your customers. This will help you understand where your marketing efforts are most receptive and make it easier for your customers to stay in touch with you.   I would love to hear from you about your own tactics to stay top of mind! What channels do you use to communicate with your customers? What has worked well for you? Or, what challenges have you faced?   Please note: You have to be logged in to comment and reply to others. ... View more
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  • Marketing Best Practices

Download: Creating Your First Automation

by Administrator Nick_S in Stay Top of Mind & Build Loyalty: Drive Repeat Business by Engaging Your Audience
‎09-08-2023 12:19 PM
‎09-08-2023 12:19 PM
  Mastering the art of marketing automation can be a game-changer for your business’s growth. By utilizing automation, you can streamline your marketing efforts, save time, and connect with your audience in a more personalized, meaningful way.    Download Creating Your First Automations and use these worksheets to guide you through the process of planning the three most common, must-have automations. ... View more
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  • Marketing Best Practices

Discussion: How do you reach new customers?

by Administrator Nick_S in Stand Out & Connect: Reach New Customers and Grow Your Contacts
‎09-08-2023 12:19 PM
‎09-08-2023 12:19 PM
  As you push towards achieving your end-of-year goals, making your business stand out and connecting with audiences may seem like a constant uphill battle. But that’s an everyday battle that you have to win in order to grow your business!   So what can you do to stand out and bring your brand and messaging above all the noise? Constant Contact offers helpful tools to communicate your message via email, social, and text, but the real power comes from the tools you can use to capture the information of new audience members who are interested in what you have to say. Tools like sign up forms, landing pages, and even text-to-join are all great ways to attract and capture a new audience across multiple different marketing channels. So tell us, what campaigns are you currently running to attract new customers and contacts for your business? Share your tactics below and chat with other businesses about how to improve your marketing for the better!   Please note: You have to be logged in to comment and reply to others. ... View more
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  • Marketing Best Practices

Download: Ultimate Checklist for Email List Growth

by Administrator Nick_S in Stand Out & Connect: Reach New Customers and Grow Your Contacts
‎09-08-2023 12:19 PM
‎09-08-2023 12:19 PM
    Get the most value out of your email marketing efforts with a healthy and well-maintained email list.    Download the Ultimate Checklist for Email List Growth to get some practical and effective actions items you can take to grow your email list and engage your audience.   ... View more
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  • Marketing Best Practices

Critique My Campaign: Holiday Edition

by Administrator Nick_S in Building a Foundation for Online Marketing Success: Review, Plan, and Execute
‎09-08-2023 12:16 PM
‎09-08-2023 12:16 PM
  It feels like I’m always saying, “the holiday season is right around the corner” and yet, it’s always true. When it comes to marketing, online or otherwise, there is no busier season and as an online marketer, you want to provide valuable messaging to your audience to keep them engaged.   Of course, Constant Contact offers a variety of tools and features to help you create the best campaign you can shake a stick at. Have you given our AI Content Generator a spin yet? It might just help take some of the pressure off trying to figure out the right thing to say!   If you’re hesitant to schedule the email campaign to your audience because you’re just not sure if it’s ready, fear not! We encourage you to share the email template here so you can get targeted feedback from our knowledgeable support team and from other Community users!   How to share a permanent URL for an Email Campaign?    You’ll have to schedule and send the email to yourself first, but once it is in sent status you can follow the instructions here. If you decide to make any changes or feel ready to send to your contacts, you can make a copy of the sent campaign.   How to share a screenshot of your Email Campaign?   After you’ve taken a screenshot of your campaign, you can reply to this article (make sure you are logged in and click the "Comment" button) and insert the image in your response.   You can insert images from your computer (this uploads the image to your gallery), from your image gallery (if the image has been approved), or from another location on the web. To insert an image in a post: Start a new post. Click Insert Image. Choose an image source location. Follow the on-screen instructions   We look forward to seeing your awesome work! ... View more
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  • Marketing Best Practices

Discussion: What is your best marketing tip?

by Administrator Nick_S in Building a Foundation for Online Marketing Success: Review, Plan, and Execute
‎09-08-2023 12:15 PM
‎09-08-2023 12:15 PM
  The holidays are a blissful, beautiful time but for small businesses and nonprofits, it’s also a crucial time to engage with your audience to have a successful season.   If you’ve been down this road before, you’ve probably built up an arsenal of tips and tricks to create a successful holiday season. Of course, we have some of our own thoughts on what might help add some holiday cheer to your best laid plans, but I think the best tips deserve to be shared and we would love to hear yours!   Drop us some nuggets of wisdom below or if you’re coming up blank, don’t hesitate to ask for ideas!   Please note: You have to log in to comment and reply to others. ... View more
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  • Marketing Best Practices

Download: Foundations for Online Marketing Success

by Administrator Nick_S in Building a Foundation for Online Marketing Success: Review, Plan, and Execute
‎09-08-2023 12:15 PM
‎09-08-2023 12:15 PM
    No matter where you are in your marketing journey, building a solid online marketing foundation requires three main actions: reviewing your current status, creating a plan to reach your goals, and executing your plan. Following these three main actions paves the way to online marketing success.   Download the Foundations for Online Marketing Success PDF guide and start your marketing plan today!       ... View more
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  • Marketing Best Practices

Re: What parameters define "Least Engaged"

by NDWBC in Get Help
‎09-07-2023 04:18 PM
‎09-07-2023 04:18 PM
Yes, I agree Robert, great questions. I would also like to know what "rarely open your emails or click the buttons and links" means. There is obviously a formula. Not sure I agree that those who rarely check are totally useless to market to, though I would like to increase my open rate. I also am skeptical that my most engaged are my most valuable since I can see they are my competitors, ha!  Would love to learn more about how best to clean things up. Thank you ... View more

Re: Embed the email archive widget on your website

by Administrator Caitlin_M in Get Help
‎09-02-2023 10:22 AM
‎09-02-2023 10:22 AM
Hi @PPA01. There currently isn't a way to remove multiple archived campaigns at once. They will need to be deleted one at a time. ... View more

Re: how many gmail recipients click view entire me...

by MatthewH6905 in Get Help
‎09-01-2023 03:32 PM
‎09-01-2023 03:32 PM
Thanks. You understand what I am suggesting. It would take some tests from your engineers to see if that bottom of the message pixel gets hit immediately in gmail before it is sent/displayed to the recipient or only when it is opened in the web page. My guess is the latter but I do not know how gmail works in the back end. ... View more

Re: Campaign to automatically update link within W...

by Administrator Caitlin_M in Get Help
‎09-01-2023 01:13 PM
‎09-01-2023 01:13 PM
Hi @StJohnsClearwater. On our end, there isn't an alternative solution since this is the only automated feature we offer. If you have a featured area on your website that promotes the most recent newsletter, you would need to manually update the link.  ... View more

Re: i need info

by Administrator Nick_S in Get Help
‎09-01-2023 10:37 AM
‎09-01-2023 10:37 AM
Hi @user969731,   We appreciate your interest in the product, but do not fully understand what you're asking. Constant Contact has one of the highest deliverability rates in the industry, so our users can feel confident their campaigns will reach the inbox. Is there a specific 'spam delivery' issue you're referring to? ... View more

Re: View and manage registrations for a legacy eve...

by Administrator Nick_S in Get Help
‎09-01-2023 10:10 AM
‎09-01-2023 10:10 AM
Hi @1shelterinc,   At this time, you cannot resend an already created and sent email to new prospective registrants. It would have to be copied and a list with the new registrants selected.  ... View more

Re: how to send emails to non-subscribers?

by Administrator Nick_S in Get Help
‎09-01-2023 09:27 AM
‎09-01-2023 09:27 AM
Hi @PeterW276,   At Constant Contact, you can only send campaigns to email addresses that have opted-in to receive them, either implicitly or explicitly. If they aren't in your account, and you didn't get their contact information even implicitly, you would have to create and share a sign-up form landing page to capture their information. ... View more

Re: Uploading Contacts

by Administrator Nick_S in Get Help
‎09-01-2023 09:13 AM
‎09-01-2023 09:13 AM
Hi @JessicaT557,   To be safe, we would need to see the list of contacts to know for sure. Could you send an email to social_support(at)constantcontact(dot)com with your username, a reference to this Community post, and the attached spreadsheet of contacts? We will investigate further. ... View more

Re: Is there a way to create an internal menu?

by Administrator Nick_S in Share & Get Ideas
‎08-31-2023 03:31 PM
‎08-31-2023 03:31 PM
Of course! We appreciate you coming to the Community with your inquiry and are always happy to assist with any other matters you might want to discuss. ... View more
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