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Billing / Account Hold Options

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New Member

Billing / Account Hold Options

We only send communications once quarterly to our contacts, and would like to know if we have the option to put our account "on hold" between communications to save a bit on monthly costs without losing our historical information.  Thank you.

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Moderator

Re: Billing / Account Hold Options

Hello @GretchenP41 ,

 

We do offer a suspension program for customers who only need our services seasonally, regularly take long breaks, or simply need a temporary break from paying for full account use.

 

Since the suspension setup can vary on several different factors regarding your account, it is recommended you reach out to our Billing team directly for the quickest response.


William D
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