Hello @BeaH4 ,
I'm not able to recreate this issue when working in your account at the moment. Have you had a chance to perform any connectivity troubleshooting, to see if there's anything that might be interfering with the site or its connection? I'd recommend looking at either clearing your browser's cache, or checking to see if any specific extensions or security apps/VPNs are interfering with the site connection.
It'd also be worth checking to see if the issue occurs in the Incognito / Private browsing mode of the browser you're on, or in another browser. If the issue can't be replicated with those methods, it'd denote something specific to the normal version of the browser being used.
If none of the above work, please call in so we can investigate live with you via screenshare.
Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution"
by clicking the Accept as Solution button in the bottom right hand corner of this post. Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.