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Duplicate Email Receipts

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Occasional Contributor

Duplicate Email Receipts

I was told, and I was under the understanding that if someone was on multiple lists of an email distribution, that that person would only receive the email once?  Please advise?

 

 

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Moderator

Re: Duplicate Email Receipts

Hi @IndianaCountyCEO 

 

You are correct -  Constant Contact has safeguards in place to not only prevent duplicate email addresses in your account, but also prevent duplicate emails be sent when a campaign is scheduled to more than one list at a time. Has one of your contacts reported they've received more than one copy of your emails? If so, here's an article we have that provides further troubleshooting steps for this.


Frankie.P
Community & Social Media Support

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