GoDaddy and Sign up form recaptcha error?

RoxanaP11
Retail

GoDaddy and Sign up form recaptcha error?

Hi, 

 

My website is through GoDaddy and I added the pop up sign up form from Constant Contact, but there's an error. The edge/icon is cut off but it says reCaptcha. How do I resolve this? 

 

I've called the Constant Contact support number and I was told it was on GoDaddy's side to help. I've also called GoDaddy and they said it's the verification of the reCaptcha from your end. 

 

Error Recaptcha.PNG

 

Thank you,

1 REPLY 1
Kara_D
Employee

Hi !

 

Thanks for reaching out to the Community. This is a known issue that I have tracked on your behalf. If/when we get an update oe fix for this issue we will let you know via email.

 

It appears that this is due to the pop-up/inline code being inserted as an iFrame on GoDaddy - and from what we can tell they don't have an alternative way to insert the code. The current workaround is to use a Lead Generation Landing Page and link it to some text or a button. 


Kara.D
Community & Social Media Support

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