How do I unsuspend an email address

JanetR25166
Participant

How do I unsuspend an email address

How do I unsuspend an email address when there is no option on the right hand side under the three dots to do this (as per the instructions on the help page)?

 

The contact signed themselves up to my mailing list in February this year and received the welcome email which they opened, after which all further emails were immediately marked as suspended as bounced.  

1 REPLY 1
Zoe_H
Employee

Hello @JanetR25166,

 

Thank you for reaching out to the Community! If you are unable to see the unsuspend option when following the steps listed here, please give our Account Review team a call for additional assistance. Thanks! 


Zoe H.
Community & Social Media Support

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