Jan 6, 2023 Campaigns not loading System Issue

BostonWorkersCircle
Participant

Hi -- this morning everything was working fine, and this afternoon I logged in and started editing an email campaign, but all of a sudden it was telling me it couldn't save, so I went back to the main page and the campaigns were all listed but I couldn't open any.  I kept getting an error message in a red bar at the top of the page.  I logged out and logged in again, and now there are zero campaigns listed on my account.  I'm trying not to panic, but this is a pretty freaking big deal.   Please help!!

2 REPLIES 2
William_A
Moderator

Hello @BostonWorkersCircle ,

 

Thank you for reaching out. Our devs have been notified, and are working to address the issue. The Status page and a banner in accounts warning of the issue should be updating momentarily.

 

When we receive an update from the devs regarding the outage, we'll make sure to update this thread accordingly.


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William A
Community & Social Media Support
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William_A
Moderator

Actually, it looks like there was a temporary rate limit / outage issue, but campaigns' editor and reporting pages should be back to loading as normal. Please log out and log back in, to see if the issue has been alleviated on your side.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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