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Using an email preheader to enhance a subject line

BethT010
Participant
‎06-07-2021 10:53 AM
‎06-07-2021 10:53 AM

I entered a preheader but it isn't displaying when email is sent.

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1 REPLY 1
William_A
Moderator
Moderator
‎06-07-2021 12:44 PM
‎06-07-2021 12:44 PM

Hello @BethT010 ,

 

Preheaders will generally only appear in the small inbox preview of email clients, unless a recipient's settings explicitly display the preheader. If a subject line is long enough, combined with the name of the sender, then the email client may not display the preheader at all.


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