adding images into email

LaurieL7
Participant

adding images into email

Is there a limit to the images that can be added into an email? We have replacing or adding an image in quite often until we upload the image again from my computer to get it to the top of the images section.
1 REPLY 1
William_D
Moderator

Hello @LaurieL7 ,

 

It sounds like you may be running into some connectivity issues when trying to work in the site (likely a caching error). Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William D
Community & Social Media Support
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