problem changing header in an emailer


I changed the header image in an emailer using HTML:


The new image appears fine, I save the image, save the emailer, close out, go back into the emailer and the old header is back. Can you please tell me what am I doing wrong?


Thank you



Hi !


Thanks for reaching out to the Community! We will need additional information to troubleshoot this issue for you. Please call our Support team 866-289-2101, or send an email to social_support(at)constantcontact(dot)com with the following information:

  • What is the name of the campaign?
  • Which browser are you using?
  • Have you tried another browser?
  • Did you make a copy of an older campaign, or start something brand new? 
  • Have you tried inserting the image directly from the library? 

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