signup-form.js error

Regular Participant

signup-form.js error

I have a sign up form on our new website and there is these error in the console. Any help would be great. Thanks


logger.js:39 Error registering recaptcha for form "New newsletter form" TypeError: Cannot read property 'render' of undefined
at signup-form.js:71
at c (jquery-3.4.1.min.js:2)
at Object.add [as done] (jquery-3.4.1.min.js:2)
at f (signup-form.js:66)
at Object.<anonymous> (signup-form.js:195)
at Function.each (jquery-3.4.1.min.js:2)
at signup-form.js:192
at c (jquery-3.4.1.min.js:2)
at Object.fireWith [as resolveWith] (jquery-3.4.1.min.js:2)
at Object.s.<computed> [as resolve] (jquery-3.4.1.min.js:2)
f @ logger.js:39 


Hi @SarahB592. Are you using one of our sign-up forms on your website? If so, what page is this form located on? If you are using a form created by a third-party, you will need to contact their support team as we are unable to assist with troubleshooting forms not created in our system.

Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.