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Line spacing

Member

Re: Line spacing

Hello,

 

It seems this issue is still not resolved? I only just started using constant contact as a client requested alternative, but the lack of line-height control is already affecting the functionality and look of some of my designs. It seems as if the line-height doesn't change when the font size changes, which sort of defeats the purpose of sizing the copy down. 

 

Considering this issue dates back to April of 2017, i'm surprised that there hasn't been some sort of resolution to this issue. I understand there's always more to the story, but It shouldn't be that hard to insert another styling option such as this for the text blocks in the span of 8 months. If there are various issues aside from just line-height, perhaps an insertable html code block would be helpful so that users who need it could have full creative control over text styling through the use of html or inline css. I imagine it would solve this and most likely any future issues.

 

If there is any helpful information regarding this subject that I am unaware of, please advise as to where I can find it. Otherwise I would appreciate the added effort to solve this issue and a response that affirms it.

 

Thank You,

Nick

CTCT Employee

Re: Line spacing

Hey @PhilI88,

 

Thank you for your reply!

 

I apologize for any inconvenience that you have experienced adjusting the line spacing. In this case I have a workaround that should be of some assistance. You can change the font size on the design tab of your email campaign which should adjust the line spacing.

 

Capture.PNG

 

 

Please note that this will adjust the font size/line spacing for the entire email. That said, after you have adjusted the font size on the design tab, you can go into any one of your blocks and change the font size as needed.

 

I sure do hope that this helps! Thank you for reaching out to the Community. Have a great day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!


Member

Re: Line spacing

Thanks for the quick response. This actually does help out quite a bit and is not a bad general solution to the issue. I was worried about how it might affect the different text sizes, but looks like the line-height for larger sizes won't go smaller than the default height of their own size. Very helpful, thank you! Only future issue I might run into is having the ability to control paragraph spacing, but that might be me being a little more particular than necessary. 

CTCT Employee

Re: Line spacing

Hi @PhilI88

 

You're welcome! I'm glad to hear this work around we've provided has helped. Being able to control line spacing is a feature request I would be happy to track in your account. I will be passing this feedback on to the appropriate team. We are always looking for ways to improve our user's experience! 


Frankie P.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Developer

Re: Line spacing

Do you expect to have this resolved so that line spacing can automatically adjust to font size? Bulleted lists seem to format according to font size. Seems odd that the body text would not do that.

Member

Re: Line spacing

Let's get back to where we can adjust html in the pre-designed templates. The single space text looks awful. Need to control how things look!

CTCT Employee

Re: Line spacing

Hello @GaryM33370,

 

Thank you for sharing your feedback with us. I will be sure to submit this request to the appropriate teams and hopefully, we can make a future change if there is enough demand. For now, if you still have any campaigns that were created in the legacy editor you are welcome to copy these campaigns and use them. Keep in mind that they will not have any of the new features, nor will they be mobile responsive.

 

Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Established Member

Re: Line spacing

I'm new to constant contact and have to say: As you read this, you are viewing well-executed line spacing. Your messages of reassurance are better evoked because of the softness and nuance of this font, and the LINE SPACING.

CTCT Employee

Re: Line spacing

Hey @DavidW41,

 

Thank you for your feedback! You make a great point, a message is stronger with the desired line spacing. I will be sure to share all this feedback with our team. As stated previously, when emails are sent to mobile devices those line spaces will no longer be where you positioned them. That is why it currently isn't offered, but it maybe in the future! Please feel free to reach out if you have any more questions or concerns.

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Member

Re: Line spacing

Please fix this issue as soon as possible. I will be using the workaround, however it has been an issue and I am sure even more designers are disappointed. 

 

Thank you!

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