Product Ideas

KatotheCat · ‎11-13-2019

The new custom code editor no longer appears to support 1) text-only versions of emails, and 2) a checkbox that adds a "Have trouble viewing this email? Click here" link to custom emails. We need both for our custom email campaigns. We've found where we can get to the old custom code editor (where these features are still available), but if this old editor gets phased out, we will no longer be able to access these features. Can you add them to the new custom code editor?

NewEnglandAquarium · ‎11-13-2019

After sending a campaign, I individually review bounced contacts to remove names that haven't engaged in our messages for months (as sometimes contacts labeled as "non-existent", "suspended" or "other" are actually opening and clicking on our campaigns). I used to right click on each contact to open in a new tab, then quickly review each tab for a few seconds to determine which contacts should be deleted. With this process, I could review 100 bounced contacts in a few minutes. The new format won't allow me to open a contact in a new tab, and reviewing each contact takes much longer (click each name to pop up box over the list, the 'Engagement' tab, wait 7 seconds for it to load, close out the window, move on to next name). Exporting the report doesn't provide engagement information, either. Could you add a way for me to open each contact in a separate browser tab, or for the option to view engagement info when downloading the report?

KrisR1 · ‎11-08-2019

Two things missing: 1 - view as webpage option 2 - Pre-header option. The rest is very nice. I like the live preview in page.

DebbieM81 · ‎11-08-2019

It would be very helpful to me if the list of most recent campaigns could be ordered by the date that they will be sent, so I could easily see which emails are going out in which order. Thanks, Suzanne Total Beauty Experience

WillS46 · ‎11-08-2019

In your latest website release, it appears that the thumbnails of the Most Recent Campaigns on the dashboard have been reduced in size, making it difficult to confirm a campaign. Is it possible to increase the size of the thumbnail to at lease the size used on the Campaigns page? Otherwise, the dashboard is less useful and I find I must click over to the Campaigns page to "see" the most recent one I'm looking for. Our workflow is to copy a campaign and edit to save time on duplicated material and provide consistency. The thumbnails help in identifying the correct campaign to select.

ErinBJames · ‎11-08-2019

In being able to search the image / link used within an image for an email, you can find advertising banners much quicker. This does not work that way currently.

rcppubs23 · ‎11-01-2019

Hi. I routinely select the people who open an email and add them to 2 lists. When I do this with the beta test reporting, I click the first list I'm adding them to, then the "list of lists" goes off the screen and I have to way scroll up to pick the second one. This dos NOT happen when I select the subscribers who clicked through, only on the ones who opened. Must be a glitch in your code.

CharlesM89 · ‎10-31-2019

It is too difficult to drag emails to the folders I create to put them into. the list of folders need to float down the left side of the screen as you scroll down the email list so you don't have to fight your mouse to get it to move up!!

GDean · ‎10-30-2019

I would like to be able to send an editable email that sends automatically when my surveys have been completed. This feature isn't offered in any of the survey platforms I've looked at and would be a great way to give surveyed attendees follow up information without manually pulling a new list.

JohnL5977 · ‎10-30-2019

Hello! It would be great to track improvements by being able to compare different time periods like year to date vs. last year or 1st quarter to last quarter. Thanks!

user97187 · ‎10-28-2019

- I would like to be able to change the langage of the RSVP date and location into French for example: I send an email in French and add the RSVP option in French but "Date" and "Location" appears in English and can't be changed. - I would like to customize the time of my event with 15' and 45'. For example: My event takes place from 12.45 to 1.45 but the tool doens't provide me with 45 (only 00 and 30). - Accent in other langages like é in French appears as symbol or error in the final email which is received by the recipients.

LaurieD957 · ‎10-11-2019

I like that we now have the ability to choose between more fonts and that a similar font will be used if the font is unavailable. What I wish is that I could specify the alternate font that would be used, because I do use the font as part of the style of my emails, and this way I could ensure that even if an alternate had to be used, it would still fit within that style. As it currently stands, it makes the email with the alternate font look pretty bad.

CraigJ811 · ‎09-26-2019

I'd like to see a report that lists the top openers from each of my lists, but I don't see one that does that.

DavidK5023 · ‎09-18-2019

Please make a simple change to the way the campaigns are presented. when looking for a campaign I scroll down the list and Ohhh only 20 are listed. No problem I can click the option to view 40. I click that option and voila ... a list of 40 appear BUT ^%$# you moved the cursor back to the top of the list so now I have to scroll down through 20 items I've already scrolled through to start seeing the next 20. SO ideas.... put the view 20/40 button at the top of the page so I do not have to waste my time finding it at the bottom OR when I select view 40 and you refresh the page with 40 campaigns listed place the page view at the 20th campaign. Its frustrating enough that I have to search through the campaigns so please make it easier to find older campaigns fo those of us who make multiple campaigns each week. This might not be necessary if a) the search function worked properly b) the "Last Modified" button worked. I've complained about this for at least 2 years and the answer is always the same - the team is aware of that and is working on it.

MisaH · ‎09-16-2019

I would like to download an excel file of all my lists. NOT the contacts in the list. An overview of all my lists. Can't find a way to do that, but I think it would be a great tool.

WEF1902 · ‎09-10-2019

Is there any way to arrange our data by folders?

rcppubs23 · ‎08-29-2019

I would like to be able to add some short descriptive code when exporting a list of names based on a search, or part of a report, or whatever. Sometimes I do several exports in a short time span and it would be much easier if the activity list could have an identifier that means something to be rather than just saying "export clicks" or "export contacts" or something generic like that. You could just add a small field where we could put maybe 10-20 characters to mark it. Sometimes it is easier to do several exports and then go over to the activity list to download them. As it is, I have to keep a list of the order in which I'm exporting information to know which one is which.

AMIQuebec · ‎08-27-2019

Did you know that after you close your Constant Contact account, your email sign up page still exists and collects names and emails for at least 4 months? They keep the data in case you decide to come back, but this means that you may be collecting data that you never see, and your clients think they have signed up for emails, but will never hear from you. We found this out because we had to close our old account and open a new one. The old email sign up page has continued to collect sign ups. We had many links to this page on our website and elsewhere on the web--we did our best to change these links before closing our old account, but some may still be active, especially on websites that we do not own. Constant Contact--when an account is closed, couldn't you change the landing page to reflect this? In our case, a redirect to our new Constant Contact sign up page would have worked beautifully, but I was told that is not possible. Couldn't you change the page to say that the account is closed, or not active--to make it clear that anyone signing up will not be receiving the information they want?

Trish3 · ‎08-15-2019

I would like to see Bing Ads as you have integrated Google Ads.

KrisR1 · ‎08-15-2019

This needs to be easier. If I copy an email from a folder, it should automatically assign the copy to the same folder, or at least ASK upon creation of any email what folder you want to put it in. Also, you should not have to exit an email in order to file it. Thanks.

Product Ideas

Edit the text version of a custom code email

Contact pop-up in campaign reporting

View as Webpage Link in Custom Code Email

Show Upcoming Scheduled Campaigns On Dashboard

Thumbnail size on Dashboard

Search - Does not include links within images

"Add to List" overlay scrolls out of view in Firefox

folders

Automatic confirmation email after survey is submitted

Custom time periods and comparisons

Language Support for Pages Associated with Action Blocks

Alternate font

Find top engaged contacts on a specific list

Viewing options 20 or 40

Print an overview of contact list names

Create reporting by campaign folder

ability to create a name for list export activity

Disable or redirect landing page after cancelling

Ads

Add a campaign to a folder from the schedule page

Getting Started with Ideas

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