At this time, embedding the registrant's email address in the register and decline buttons isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

Hello @GeorgeK3876 ,   You'd either mouse over to a different block, or click out of the block. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.   For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

Hello @JenniferP18 ,   The old dashboard used to erroneously display just subscribed contacts under the "Total Contacts" label, which has since been corrected in the newer version.    Can you elaborate on what exactly you're wanting for customization on the dashboard? Is your issue that you're unsure of where to find the reporting, contacts, and campaigns pages, or are you explicitly wanting the new dashboard system to be massively expanded to pull customized reporting info? ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.   For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

Hello @DanielleK527 ,   Re-integrating Survey Monkey is not currently on our roadmap. A lot of email programs are moving further and further from allowing embedded forms, unless they're made within their directly integrated systems (e.g. Gmail and Google Forms). The recommended methods of using icons, buttons, or text links to link to fuller, externally hosted surveys is considered the best practice to appease as many email programs and security programs as possible. ... View more

From your OP: Just showing a bar graph that says "you added 4k contacts this year/in the past 90 days" is not helpful at all, nor is it helpful to receive notifications of unsubscribes/subscribes every day or week -- I want to know and see a trend of how we're doing over time.   If you're not looking for additional elements from the subscriber update emails, then I will remove that from the feature request case.   Another element from your OP: Is it possible to see an actual visual of contact growth over time -- ie a line graph that shows contacts added over a period of 12 months, broken out by month or week?   If you're not concerned with how the data is presented, then what aspects from the existing Contact Growth report and exports functions are you needing enhanced? If you're needing a specific quarter from a specific year, then you'd use a custom date. If you need a a specific week, then you'd set up a specific date, etc. You'd then export that info. ... View more

Hello @bethK3 ,   For the people writing up the service request, can you provide further elaboration of some of the following? Examples or elaboration on how you want this data presented - graph / chart style, drilldowns, etc. Elaboration on what you want included in the subscriber update emails, per your original Questions & Discussions post ... View more

Hello @user5136250 ,   No, you'd need to create your own custom version in a spreadsheet program by exporting the open report, and then either typing in or pasting the lists sent to for the particular campaign.  ... View more

Hello @RezaG7 ,   Some troubleshooting questions: Are the required elements of the email's header filled in (from address, reply-to address, subject line, from name)? Have you recently made updates to your account's email authentication that might impact the verified addresses (switching from ccsend to self-authentication, or vice versa)? Does the email contain any specialty blocks that were copied over from its previous version - feedback blocks, RSVP blocks, or product blocks?  If you have a specialty block like a feedback, RSVP, or product block, do they contain emojis or special characters? ... View more

At this time, hard-resetting a landing pages' reporting data isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly.   In the meantime, it's recommended to simply make a copy of a landing page or make a new landing page if you're wanting fresh reporting.  ... View more

At this time, ceasing all losing Subject AB reporting after the winner is determined isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

Hello @Customerisalwaysright ,   Email campaigns (and other campaigns) can be sorted into folders and nest sub-folders.  ... View more

At this time, manually closing surveys before their end date isn't on our road map. They will either need to be deactivated, or their end date updated. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

At this time, editing the welcome message for SMS Text-to-Join isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

At this time, partners having full visibility of their child accounts' reporting from the parent account isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.   For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

Does removing the emoji from your RSVP block allow the email to be scheduled without the error? ... View more

Hello @TatianaSantolloL ,   Some troubleshooting questions: Was this originally occurring with an email's first send out, or for a resend version? Are the required elements of the email's header filled in (from address, reply-to address, subject line, from name)? Have you recently made updates to your account's email authentication that might impact the verified addresses (switching from ccsend to self-authentication, or vice versa)? Does the email contain any specialty blocks that were copied over from its previous version - feedback blocks, RSVP blocks, or product blocks?  If you have a specialty block like a feedback, RSVP, or product block, do they contain emojis or special characters? ... View more

Hello @Corrie23 ,   I'd advise calling in so an agent can go through your email's reporting more thoroughly with you live. The 100% open rate, alongside the massive number of bounces is indicating either severe spam filtering / ISP issues, or some other issue regarding how your contacts' email programs are engaging with the emails. ... View more

Hello @VanessaC9372 ,   Chat support's default go-to wording when they find something we're tracking - whether it's something we can or cannot control, or if it's a glitch, feature request, or usability consideration - is "this appears to be an issue on our end." This particular issue is more delivery-based, than an actual glitch. In this regard, if your contacts aren't receiving the confirmation emails, even when you manually resend them, then I'd advise looking into delivery recommendations. Otherwise, you may also want to consider speaking directly with the Delivery team.      ... View more

Hello @RosalindL41 ,   Is your issue in regards to the required Business Name, or the optional industry type that doesn't actually show to your contacts?   If you're having issues saving your business name, can you provide the exact error message you're receiving?   If your issue is that your exact industry type / title isn't available, you'd instead want to default to a similarly worded one. As you said, you're a "community non-profit service," for member retired teachers. Since we don't have anything that's explicitly "retired teachers association," the available industry types you'd best fit with would be: Community Service/Non-Profit Educational Organization Educational Service Community Organization Keep in mind that inputting your industry type in your account's Business Details just helps our system with easing some clerical elements, such as industry comparisons for reporting and AI content generation. With the number of industry options available, many of them are significantly overlapping, and will not be individually reflected in the overall average industry rates.  ... View more

Hello @user616517 ,   For guidance on the feedback block, including results and reporting, see our main article on the topic. Click on the hyperlinked number to see the specific contacts that clicked on each icon or answer button in your feedback block. This shows you the both the contacts and the specific response they clicked on. ... View more