About BrianJ557

Hello @BrianJ557 ,   Please call general support so they can provide live troubleshooting, and collect the names of the affected email campaigns, contact lists, and tags used for narrowing. ... View more

Hello, William A - it's been nine months since you responded to Robyn's post (long enough to have a baby!). The problems with tags and segments seem to persist. Any idea if a solution is imminent? Thank you in advance for any information you can provide that will update the status of these issues. ... View more

Thanks for posting. We have a few email addresses where this happens to us. But just last night an email in my personal testing group registered clicks for all the links, yet I know I did not click them.  ... View more

Hello @KimM3 ,   The entire row is treated as dynamic content when setting it up, so any buttons present in a dynamic block will show / not show based on the criteria set. Make sure to check our main article on setting up dynamic content to see how it functions.  ... View more

Hello, William A - it's been nine months since you responded to Robyn's post (long enough to have a baby!). The problems with tags and segments seem to persist. Any idea if a solution is imminent? Thank you in advance for any information you can provide that will update the status of these issues. ... View more

Thank you for providing that example image, @BrianJ557 . I was able to recreate the issue, and did some additional troubleshooting with our higher level technical team. They'll be taking over the case for further investigation, and should be following up by email within the next 4 business days.   In the meantime, the only workaround that would avoid this would be to either not text wrap the image (i.e. have in its own column or row), or not to use the bullet points / numbered list setup. ... View more

Hello @BrianJ557 ,   I checked your current draft email, and all the divider lines look the exact same thickness at 1pt. I even copied your draft, edited the thickness of different dividers, and they all matched their corresponding pts. Even during a test send of both your original and my copy they all remained at the correct pt value.    If you're seeing the divider lines as different thicknesses on your side, you may want to try setting your browser's zoom value to 100%, and also try seeing if the issue occurs on other devices or browsers, to narrow down what may be causing the visual issue. If you're unable to narrow down the seeming randomness occurring in your trobuleshooting, then I'd advise calling our general support so they can troubleshoot live, and also screenshare your Constant Contact screens so they can get a visual of the issue occurring.  ... View more