We've had this happen as well - emails intended for a select group of less than 70 sent to 3,500.    @William_A when will this be fully resolved? This is absolutely unacceptable to have such a fundamental and basic aspect of the product not functioning whatsoever. It's impacting your customers' business reputations AND Constant Contacts'...   ... View more

We've had this happen as well - emails intended for a select group of less than 70 sent to 3,500.    @William_A when will this be fully resolved? This is absolutely unacceptable to have such a fundamental and basic aspect of the product not functioning whatsoever. It's impacting your customers' business reputations AND Constant Contacts'...   ... View more

Hello @BrianJ557 ,   After reviewing this post and the follow-up emails, the main issue seems to be simply getting used to the updated contacts user interface.   Regarding field mapping, this’ll just come down to reviewing the fields getting matched up. It may look different, but it's effectively the same process where you check the fields and confirm they're correctly mapped before moving on. If you have a default or custom field that matches better than the field the system assigns based on the title, you'd need to manually swap or skip the field, or create a new custom field to assign to.   We don't have any further insight on what (if anything) might've changed on the backend for assignment logic.   __________________ As for the second part regarding list names, the updated UI allows users to upload contact lists without necessarily assigning them to an existing list. If an existing list isn't selected, or a new one isn't manually created and selected, then the system will default to generating a list with a naming pattern of Import "[file name]" [date][time] where the applicable contacts for that file will be added.    My personal example: If you don't want these to exist in your account, your options are to either select a list during the import process, or to delete the default-named new list. ... View more

Hello @BrianJ557 ,   After reviewing this post and the follow-up emails, the main issue seems to be simply getting used to the updated contacts user interface.   Regarding field mapping, this’ll just come down to reviewing the fields getting matched up. It may look different, but it's effectively the same process where you check the fields and confirm they're correctly mapped before moving on. If you have a default or custom field that matches better than the field the system assigns based on the title, you'd need to manually swap or skip the field, or create a new custom field to assign to.   We don't have any further insight on what (if anything) might've changed on the backend for assignment logic.   __________________ As for the second part regarding list names, the updated UI allows users to upload contact lists without necessarily assigning them to an existing list. If an existing list isn't selected, or a new one isn't manually created and selected, then the system will default to generating a list with a naming pattern of Import "[file name]" [date][time] where the applicable contacts for that file will be added.    My personal example: If you don't want these to exist in your account, your options are to either select a list during the import process, or to delete the default-named new list. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.   For future visitors: If you're interested in development of these ideas, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. Thank you! ... View more

I understand that it may be different from you were previously used to, @loudmouth826. That said, after button customization was expanded several months back, it became obvious that the general formatting toolbar docked at the top of the screen would've contained too many options to also handle all of the button customizations as well. Therefore, to accommodate these formatting options in a cleaner and more concise way, the button block's unique (compared to other block types) customization options were moved to the side menu.   Make sure to check out the previously linked article on customizing buttons if you'd like step-by-step and visual guidance on customizing buttons. Otherwise our phone support can screenshare your Constant Contact browser tab to provide more direct, 1:1 guidance. ... View more

You have engagement levels, but make them: 1. Sortable by list membership 2. Make the level a column so it can be exported and sorted in excel for reporting about lists or segments ... View more

You have engagement levels, but make them: 1. Sortable by list membership 2. Make the level a column so it can be exported and sorted in excel for reporting about lists or segments ... View more

@MaryJoC83, I gave up on sub-folders a while ago, and placed all my images and docs in root folders. Frustrating after having gone through the same process you did with setting up sub-folders. It does appear that they fixed the problem with not being able to scroll through folders when replacing an image.    My lingering hope is that they will fix building segments using tags. That's been broken for well over a year. ... View more

No, columns will have even width, based on the number of columns being fitted into a singular email. If you're wanting more customized column widths, you may need to look at utilizing an image of an table made in a spreadsheet program, or some other visualization. ... View more

@William_A I am interested in this same feature - changing the borders that are built into the email. Please let me know if this every becomes available. Thanks. ... View more

Thanks, I appreciate the quick response. The nice part about segments is that they dynamically update or are refreshable. Tags don't. Lists don't. While I intuitively understand your engineering explanation, there's a solution and CC just have decide whether it's worth it to re-engineer to make that work. I've been in tech far too long to know that there's always a solution.  Researching the comments there are several others who have the same issue. I tagged the current Most Engaged and used tags instead of segments.  ... View more

Hi Caitlin,   I did successfully upload all the records in question using the "Upload Unsubscribed Emails" feature. I then tried to tag a few of the records in a secondary upload using the same feature, and it worked ideally. Thanks!!   This is extremely important to our organization as we need to maintain the balance of our contacts w/o emails in the same location.   -b ... View more

Hello @BrianJ557,   That is definitely a method you can choose for this!  ... View more