About BrianJ557

Thank you for providing that example image, @BrianJ557 . I was able to recreate the issue, and did some additional troubleshooting with our higher level technical team. They'll be taking over the case for further investigation, and should be following up by email within the next 4 business days.   In the meantime, the only workaround that would avoid this would be to either not text wrap the image (i.e. have in its own column or row), or not to use the bullet points / numbered list setup. ... View more

I am also experiencing the same scrolling issue as "notinCA" while trying to access the image folders when building an email. I can only see the last 5 folders (not to mention the disappearing subfolders), and they are not scrollable. Again, am on Windows11 using Chrome.   Would be helpful is someone could provide updates on this. Thanks! ... View more

@William_A I am interested in this same feature - changing the borders that are built into the email. Please let me know if this every becomes available. Thanks. ... View more

Hello @BrianJ557 ,   I checked your current draft email, and all the divider lines look the exact same thickness at 1pt. I even copied your draft, edited the thickness of different dividers, and they all matched their corresponding pts. Even during a test send of both your original and my copy they all remained at the correct pt value.    If you're seeing the divider lines as different thicknesses on your side, you may want to try setting your browser's zoom value to 100%, and also try seeing if the issue occurs on other devices or browsers, to narrow down what may be causing the visual issue. If you're unable to narrow down the seeming randomness occurring in your trobuleshooting, then I'd advise calling our general support so they can troubleshoot live, and also screenshare your Constant Contact screens so they can get a visual of the issue occurring.  ... View more

Thanks! Did not know I could set the default link color in the design tab. We're good. ... View more

Thanks, I appreciate the quick response. The nice part about segments is that they dynamically update or are refreshable. Tags don't. Lists don't. While I intuitively understand your engineering explanation, there's a solution and CC just have decide whether it's worth it to re-engineer to make that work. I've been in tech far too long to know that there's always a solution.  Researching the comments there are several others who have the same issue. I tagged the current Most Engaged and used tags instead of segments.  ... View more

Hi Caitlin,   I did successfully upload all the records in question using the "Upload Unsubscribed Emails" feature. I then tried to tag a few of the records in a secondary upload using the same feature, and it worked ideally. Thanks!!   This is extremely important to our organization as we need to maintain the balance of our contacts w/o emails in the same location.   -b ... View more

Hello @BrianJ557 ,   Thank you for the thread, the devs are still looking into this issue and troubleshooting it. If and when they have an update regarding it, they'll notify you directly. ... View more

Hello @BrianJ557,   That is definitely a method you can choose for this!  ... View more