Hello @Marisa_M ,
It sounds like something akin to the occasional in-account pop-ups that advertise an upcoming webinar repeatedly showing when cookies are regularly cleared, or the site is always accessed in incognito/private mode. You may need to clear your cookies for our website (check your browser's settings or support for guidance if needed), in order to do a full clean of any porblematic cookies that may have lingered. Once cleared, you may see the message one more time, but once you confirm it, it should be done.
That said, if your organization's network settings or your personal browser settings are set to regularly clear browser cookies, or you're regularly accessing the site via your browser incognito/private mode, then that may also be the issue- regular clearing of the cookies that would hide that messaging.
... View more