About LibbyH7

Learning to keep the shiny objects at bay and stay focused is a challenge for me.  Constant Contact helps by having engaging videos and webinars.   ... View more

Thank you for your reply William. I would be happy to do that if I could count on Survey to work. However my experience of Survey is that 2/3 of participants start the survey and are unable to finish it. I have a current Survey that is a case in point--35 submits and 129 starts. Constant Contact Tech Support told me this is a known issue and recommended that people use a Chrome browser. But meanwhile I have NO ability to capture those 129 starts because it's an anonymous survey!!!!. I can't require or guarantee that people use a Chrome browser. Can we please have the legacy Event back again! Constant Contact is going to drive me to another vendor. PLEASE!!!!! ... View more

If your contacts are clicking the survey link in the email, or if people are accessing the link from other sites you may have posted the survey's URL to, but they're not actually submitting their responses then it would result in this lower submission rate.   Keep in mind as well, if your contacts use security programs that "open" and "click" emails to check them for malware, this may also affect your surveys' starts vs actual submissions. ... View more