Constant Contact is blocking the sending of our me... - Constant Contact Community

GEARUPGeorgia · ‎10-29-2021

We are trying to send an email to our students and parents Friday morning. These are not new contacts!! They were already in our account. We just added them to a different list! They have very limited office hours so I cannot send until they sign n the office. We pay waaaaay too much money to have our services interrupted like this.

Amanda_G · ‎11-09-2021

Hi @GEARUPGeorgia ,

I certainly apologize that the system is blocking you from sending email campaigns. Looking at your account, it actually appears to be in regards to the billing. You can either pay for the account by check, or update the credit card on file for the account, and it should resolve the issue. If you have further questions, I encourage you to reach out to our billing team at 855-229-5506 for further information.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Constant Contact is blocking the sending of our message

Support Tips

Social Media

Call-To-Action Links

Welcome Your Audience