Create an Event

0 Votes

How do we change the footer on the event? We have multiple stores and it's automatically plugging in a store/address and it is not the correct one. We cannot find an edit feature for the event footer anywhere. 

0 Votes

Hello @ShannonH175 ,


The footer of an event is pulled from the account's Organization Info, so if you need to update that you'll need to update your account's settings. This can also potentially affect emails being sent, and other areas of the account that rely on this legally-required info, such as landing pages, surveys, etc.

William A
Community & Social Media Support
0 Votes

We have two retail locations. We are able to switch out the footer information on emails - no problem. For an event we should be able to choose the footer information as well. This is way harder than it should be. 

0 Votes

Hi @ShannonH175 ,


I certainly apologize, and I can understand the need for multiple addresses for different Events that are created. As William stated above, at this time, the physical address will pull automatically from the Settings, and display whatever is set on that Settings page. The only way to have a second address at this point in time would be to open a secondary account. 


However, I have gone ahead and passed along your feedback about being able to have multiple physical addresses to our engineering team, and I will have them reach back out to you if that is something they are able to implement in the future. 

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.