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Custom Field Not working properly

FirstNameL86374
Participant

Custom Field Not working properly

I add a custom field as 'Country' to my signup form. on preview it shows textbox header as 'Country' but when I click my url textbox header appears as 'Adress'
3 REPLIES 3
Zoe_H
Employee

Hello @FirstNameL86374,

 

I just took a look in your account and I don't see any signup forms created. Can you please reply with a screenshot of what you are referring to? 

 


Zoe H.
Community & Social Media Support

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Hello Zoe,
Here are the steps


Screen Shot 2021-07-18 at 11.34.57 PM.png

I am navigating Basic Landing Pages.

Screen Shot 2021-07-18 at 11.34.46 PM.png

I have a sign up form created already.

Screen Shot 2021-07-18 at 11.35.39 PM.png

I added a Country as custom field.

Screen Shot 2021-07-18 at 11.35.54 PM.png

This is the preview of my text boxes with country 

Screen Shot 2021-07-18 at 11.36.24 PM.png

I saved my changes and copy my sign up form url

Screen Shot 2021-07-18 at 11.36.46 PM.png

When I click my url expected text box is Country but i am seeing it as adress.

I hope it is clear.

Thanks

Rather than using a custom field for country in your legacy sign up form, I'd recommend selecting the default "Address" option we have available, then removing the other address types until just country remains (see screencap below). That said, since you only have one list associated with your sign up form, it may be better to switch over to the newer Landing Page sign up form builder.

 

Screenshot 2021-07-19 103654.jpgScreenshot 2021-07-19 103910.jpg


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William D
Community & Social Media Support
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