Embed Script for Sign Up form not showing on Safari

JhamereW
Participant

Hi, 

 

When one of my colleagues uses an Ipad, she is unable to see the sign up form we've embedded. It's visible on mobile and desktop but her tablet is causing issues. When she is on Google Chrome (on the iPad) there are no issues. Does your team have any insight on this?

1 REPLY 1
Kara_D
Employee

Hi !

 

Thanks for reaching out to the Community! We do have a known issue where our inline form does not display on Safari 11. I have tracked that you are experiencing this issue, and we will send you an email once this issue is resolved. In the meantime here are the workarounds:

 

1. Use a different browser

 

OR (maybe)

 

2. Change out this coding on your website:

<script type="text/javascript">
document.getElementById('password').focus();
</script>

 

Replace with this coding:

<script type="text/javascript">
//document.getElementById('password').focus();
</script>

 

 


Kara.D
Community & Social Media Support

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