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First attempt with new survey creation tool

MBCAlliance
Participant
‎04-16-2021 12:53 PM
‎04-16-2021 12:53 PM
Well - I just tried MULTIPLE TIMES to create my first, one-question survey. Everything seemed fine until I published. From that point forward - no matter which option I chose to click - I received the same error message: This site cannot be reached. lp.constantcontactpages.com unexpectedly closed the connection. HELP!
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Kara_D
Employee
Employee
‎04-16-2021 07:42 PM
‎04-16-2021 07:42 PM

Hi !

 

Thank you for reaching out to the Community. Your description does not match any of our known issues, so I took a peek in your account to do some testing.  I made a copy of the one question Survey Page that I saw, titled it CTCT Community Test, published it, and it worked without issue. I left it active on your Campaigns page so you can also test it. 

 

If you see this error again, will you please take a screenshot, and/or call our Support Team for on the spot troubleshooting?


Kara.D
Community & Social Media Support

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