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How to use Resend to Non Openers when you are still using Legacy

SueA97
Member
‎08-25-2021 12:31 PM
‎08-25-2021 12:31 PM
Hi, Can you fix this? That would be a great thing to resend to non-openers. I can't get that option currently.
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William_A
Moderator
Moderator
‎08-26-2021 10:20 AM
‎08-26-2021 10:20 AM

Hello @SueA97 ,

 

What Legacy campaign type are you still using that has an RSNO? Generally speaking, if you need to send an email to a list of non-openers and there isn't a standard RSNO option included, then you'll need to make a list from your non-openers, copy whatever legacy campaign you're referring to, and send that copy to the RSNO list.


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William A
Community & Social Media Support
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