Image Order

EmilyJ32
Participant
II tried to include five images which have a specific order and it wouldn't work. It kept skewing the order when I went back in to check it.
1 REPLY 1
John_M
Employee

Hello @EmilyJ32 ,

 

I am sorry that your image layout was not remaining the way you designed it. Was this happening when you were trying to preview or view the email on a mobile device? If so, the email templates are mobile responsive so they do display differently on desktop and mobile devices. Within desktop it will maintain a five column layout; assuming you had the five images left and right of each other.  From a mobile device those five columns will bottleneck down into one to fit the screen of that mobile device cleanly.

The order that they follow is, the most left image goes on top and the farthest right image will go on bottom. If you were wishing to have them remain left and right of each other on a mobile phone it would be best to take a screenshot of all them together and use that one image in place of the five to maintain that left to right layout. I have attached a knowledge base article that discusses best practices for emails on mobile devices here.

 

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article