Images not displaying in an email client

Different customers are complaining they are now unable to view images in our email blasts.

Nothing to do with their firewall or security or whatever.

They are able to view emails from companies using CC competitors.

What does this say about CC?

1 REPLY 1
Caitlin_M
Administrator

Hi @Hermitage_Quality_Wines . Although they are able to see images from other providers, it's possible your contacts' security programs are blocking our URLS or IP addresses. We have a Knowledge Base article that outlines how to safelist Constant Contact web domains to allow our images to load. 

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Caitlin M.
Community Manager
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