New system for creating emails

SamuelM189
Member

New system for creating emails

I just want you to know I have a number of challenges with the new system. I need to refresh the pages a number of times so it loads completely. Also when I go to delete a few words it deletes the paragraph. It is taking longer with less capabilities then you have before the upgrade.
6 REPLIES 6
William_D
Moderator

Hello @SamuelM189 ,

 

Hello, it sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting.

 

If none of those alleviate the issues, could you please provide a screenshot of your speed test, including the More Info section? Once we have that we can do some more advanced troubleshooting as needed.


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William D
Community & Social Media Support
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Here are my screen shots.  Still do not get the survey options.

SamuelM189_0-1626862870304.pngSamuelM189_1-1626862983132.png

 

 

I logged in again and the survey options are now showing up.  thank you.

 

My next challenge is working to duplicate the original survey.  How do I recreate this?

SamuelM189_2-1626864161748.png

 

To recreate that type of question, I'd recommend using the Numeric Scale question type.


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William D
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

How do you change the number scale to text as shown above?

Hi @SamuelM189. At this time, the numeric scale cannot be changed to text rating. We have a feature request open for your initial question of recreating the table rating system in our legacy survey product. You can vote or comment on that idea so you are notified if we have updates to share. 


Caitlin M.
Community Manager
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