One email address for an owner with multiple properties. Need to send an email for each property.

0 Votes

I need to send an update regarding specific property addresses. I have email addresses that are associated with multiple properties (one property owner who has several properties). How do I send one for each property? It seems to be sending only one email to each owner and not an email per property address.  

0 Votes

Hi @JayK1752 , 


Good question! We do not allow for duplicate emails within the system, so each email campaign would only be sent to the contact one time. If you are sending to people with multiple properties and using dynamic content within your emails, the only workaround would be to add additional Custom Fields for each different property, both in the email campaign and the contact information. So you'd have Custom Field 1 = Property Address 1, Custom Field 2 = Property Address 2, so on and so forth. 


The only other option would be to clear out the custom fields after the initial send, replace it with the updated information, and then send out to the contact again manually by doing a Quicksend

Amanda G.
Community & Social Care
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