Practically unusable

JaneB1219
Occasional Participant

The new update does not work with new Outlook - text does not wrap, and we've reverted back to using just a photo and text blocks - none of the options for creative presentation work! We are thinking of switching to a new email distribution system. 

1 REPLY 1
William_A
Moderator

Hello @JaneB1219 ,

 

Can you provide screencaps of the issue you're encountering? Is this occurring in particular versions of Outlook or all of them? Is this occurring with layout blocks as well, our just text wrapping? Does this occur when you do a test send, or in actual live sendouts (or both)?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar