• Constant Contact Logo

Resend to non-openers bug

HafocY
Occasional Participant
‎06-22-2021 03:48 PM
‎06-22-2021 03:48 PM
Email re-sent to non-openers had a different subject line than original email: Originally sent with subject, "ACA Upheld! But Medicare Cliff Remains.." The campaign is listed as "NoHLA newsletter - 6/17/2021" Re-sent with subject: "DRAFT June newsletter" Please fix this bug!
Labels:
0 Votes
3 REPLIES 3
William_A
Administrator
Administrator
‎06-23-2021 03:08 PM
‎06-23-2021 03:08 PM

Hello @HafocY ,

 

Do you have any screencaps from contacts that are seeing "DRAFT June newsletter" as the subject line for the RSNO?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes
HafocY
Occasional Participant
In response to William_A
‎06-25-2021 12:33 PM
‎06-25-2021 12:33 PM

here's a screen grab:

wrong_sub_DRAFT.jpg

0 Votes
William_A
Administrator
Administrator
In response to HafocY
‎06-25-2021 02:07 PM
‎06-25-2021 02:07 PM

What was the exact subject line you'd originally setup for the RSNO's subject line? The reason I ask is that RSNO subject lines will default to something usually like "Reminder:" and then whatever subject line was originally used in the template it was copied from, or whatever the current subject line is at time of scheduling.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article