Types of event-related emails - Event Registration Notification

Last year I passed platform fees on to registrants, and the platform fee was a seperate line item in the registration notification e-mail. At a glance I could tell if they paid electronically (Paltform fee added) or chose to pay by check (no fee shown) This year I have decided to start absorbing platform fees so all registrants pay the same whether they pay by check or PayPal. My question is: Will the registration notification e-mail I get tell me how they chose to pay if there is no fee to add for PayPal payments? I know I can find out online in my event registrants list (payment status paid or pending), but it would be nice to have it on the notification.
2 REPLIES 2
William_A
Moderator

Hello @MorrisonCenterVolunteers ,

 

Payment methods aren't included in the notification email, only in the confirmations that the registrant receives, and in the UI for a specific registrant's overview.


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William A
Community & Social Media Support

That is what I suspected, but not what I hoped!

 

It is annoying that it isn't included in the registration notification e-mail, and means adding extra steps to go check the registrant's payment status AND THEN manually annotate the notification for my 'paper' trail.

 

 

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