Using the Campaign List View

StephenH7
Participant

Using the Campaign List View

I just opened my campaigns and they are gone. Missing.  Where are the old ones now located?

3 REPLIES 3
Zoe_H
Employee

Hello @StephenH7,

 

Make sure that after you open your account, you are selecting the Campaigns tab again so when you scroll down you can see the option to show more campaigns. Thanks! 


Zoe H.
Community & Social Media Support

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StephenH7
Participant

Yes found it BUT all of my 2019 and some of my 2020 Holiday email campaigns are now in legacy.  Oh dear.  I use those same Christmas, Valentine, Easter, 4th of July etc all the time but change the wording and dates.  How can i get it out of legacy?  This is new that they went into legacy

I'd recommend taking a look at our Knowledge Base for its plethora of helpful articles to ease the transition to our current, mobile-friendly email builder. For starters, you may be interested in this article on transitioning between the two builders. The current builder’s emails can be copied.

 

If you'd like one-on-one guidance, our general support agents can work with you live on the phone to get started as well. You can also request to have your legacy template remade in the new editor by one of the professional designers, or to have an entirely new one created for a price. If you’re unable to call in, you can also submit a form directly to our designers to have a template converted.


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William D
Community & Social Media Support
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