automation path not starting after adding contacts to designated list

TVFemail
Participant
0 Votes
I created an automated email series with 5 emails, triggered by adding contacts to one designated list. I added in some test contacts to the list and no sends have started. please help
1 REPLY 1
William_A
Administrator
0 Votes

Hello @TVFemail ,

 

There seems to be an issue with the Automation Path Builder not triggering correctly for the List Join setup. Until the issue is resolved, your APB won't function. I've submitted your case to the devs, and tracked the known issue to your account. If and when there's an update regarding it, they'll notify you directly.

 

In the meantime, I'd recommend creating an automation series in the older automation tool.


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William A
Community & Social Media Support