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i cant add my contacts from a file.

MattS3334
Participant
‎08-24-2021 11:43 AM
‎08-24-2021 11:43 AM
my emails wont upload. i have all these contacts i can't use.
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0 Votes
3 REPLIES 3
Caitlin_M
Administrator
Administrator
‎08-25-2021 09:43 AM
‎08-25-2021 09:43 AM

Hello @MattS3334. Could you explain a little more about what is happening when you are uploading your contacts? Are you seeing any error messages? If you have screenshots to provide, this can be very helpful as we continue to troubleshoot.

--

Caitlin M.
Community Manager
0 Votes
danwynn
Participant
‎11-09-2021 04:38 AM
‎11-09-2021 04:38 AM

Hello,

 

I am adding contacts by uploading from a file, but it won't go through on my end. When I choose and click upload from a file, what happens next is just a blank page. I need your help, please. I really appreciate any help you can provide.

 

danwynn_0-1636450576249.png

 

danwynn_1-1636450643629.png

 

 

0 Votes
Zoe_H
Employee
Employee
In response to danwynn
‎11-09-2021 10:53 AM
‎11-09-2021 10:53 AM

Hello @danwynn,

 

Thank you for providing us with more information! Can you please try switching browsers for troubleshooting purposes? Thank you! 


Zoe H.
Community & Social Media Support

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