About William_A

If you're using an external system to sus out the unviable contacts, then what you did in tandem with the steps I provided will be the best path.   If you're just looking to get rid of bounced contacts we recommend for removal, then you can delete (and even unsubscribe) them all from that particular email's report.   If you're looking to utilize segmentation within the system to sus out least engaged and other low-value contacts, then you'd follow the steps I provided earlier- but using either the pre-built low engagement segment, or your own custom one using contact activity and other criteria.   At this time, contacts can't be deleted via segments, which is why the addition to a list is the extra, necessary component if using segmentation for bulk-deletes. ... View more

I'll break it down then: Make a segment with the criteria of "Tags > Is Not > Cleaned110424 Save and run this segment. Once the segment is complete, add it to a list. During the Add to list, create a new list and call it something obvious like "Delete List" Go to the "Delete List" While viewing all the contacts in the Delete List, select-all by selecting the topmost checkmark box. Click the Actions button at the top > Delete    This is the most straightforward way, if you chose to clean your contact list outside of the system, and added the appropriate "Cleaned110424" tag to all the viable contacts via upload. There's a myriad of different ways to accomplish what you're looking to do, and very efficiently, this is just the most efficient path for your particular method of cleaning up your contacts outside the system. ... View more

Yes, you'd do that by segmenting for contacts without the tag, adding the segment once it's done calculating to a list for deletion, then going into that list to select-all and delete.   You also wouldn't lose engagement by deleting then re-uploading. As long as the unique email address is being re-uploaded, all prior data is maintained. ... View more

You could also run a segment for all contacts that aren't tagged with that "Cleaned110424," add the segment to a list, then select-all and delete the contacts. ... View more

If that's the path you chose to take, then you'd have instead wanted to delete all the contacts in your account, so when you re-upload you just have the contacts you wanted to keep. This is the most straightforward path, if you're expecting to upload a clean list, rather than delete contacts via tagging, segmentation, or manual selection within the UI. ... View more

Hello @user619900 ,   Per the comment you're responding to, you'd follow the path mentioned first: If you re-imported the contacts you want to have deleted, then you'd just add into a list specifically meant for deletion, go into that list, select-all, then delete the contacts. ... View more

Hello @user1152 ,   This should be visible, so we've tracked your account as affected while the devs look into what would be preventing it from being visible. If and when there's an update, you'll be notified directly. ... View more

Hello @FCC ,   This would currently be possible by linking directly to a map search using the normal linking methods when building emails. Additioanlly, some (not all) email programs and apps automatically convert recognized address setups in plaint-text, and will auto-format these to be clickable links for the device's preferred map program. Some browsers will also recognize when an address is highlighted, and will offer to redirect to a map program / site associated with the browser.   With your product idea, is it that you want us to integrate with a specific map platform for a particular action block? Or are you wanting some kind of internal coding for emails to mark a specific set of text as being a clickable address link when sent out? ... View more

Hello @BrendaS39 ,   On Macs the equivalents would be: CTRL Click = right-click Double Click = right-click CMD V = Paste CMD SHIFT V = Paste with cleared formatting   I'd also encourage doing an internet search to see what the Macbook equivalents to other PC mouse and keyboard functionalities are. ... View more

I wouldn't have that. You're welcome to check Meta's support to see what your options for voicing your opnion on their API are. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. ... View more

Hello @EllenS41 ,   This wouldn't be possible without it being wholly an image- e.g. something designed in a program like Canva and then imported as an image to insert. To be quite honest, even from major retailers I haven't seen this kind of layout without the entire thing being a clickable image anyway. None of the emails I receive between work and my personal addresses have incorporated something like this- it's always something built directly into the website, or as part of an actual document. ... View more

Hello @JasonO32 ,   This is a recognized issue the devs are working to address. I've tracked the issue to your account and moved your individual thread into this one so you'll be notified when the devs have an update. ... View more

Hello @AmyF718 ,   The only way to really make this work, and how I've seen it done in other programs, is to simply make the last line its own standalone paragraph, and then center it. There wouldn't really be another way to code or otherwise just set an entire paragraph to be simulatenously justified and centered.   Keep in mind however that, depending on the settings and even what device is used to view the email on the receiving side, this may end up causing the paragraph to not be aligned as you set it up to be.  ... View more

You may want to reach out to Meta / Facebook / Instagram support to see if you can add your name to the people requesting a split in the API requirements. Beyond that, our hands are going to be tied on complying with Meta's requirements for API usage. ... View more

No, as in the first step of the automation path, which is typically the time delay setting for whatever will trigger the automation (in this case list addition).   If you' made sure the contacts were absolutely not in the list specified for the list-join type, that the list being added to is absolutely the one assigned to the automation, and that the contacts were not added until after the automation series had been activated, then you'll need to call in for further troubleshooting.  ... View more

Were the contacts already in the list prior to being re-added or the automation being activated? Did you give enough time from the first step delay to allow them to queue up? ... View more

Hello @RobertM361 ,   It looks like you posted in our Product Ideas board. I'll be moving your general support inquiry to our Questions & Discussions board.   Are you able to provide any further insight on what it is you're looking for? Are you needing to update your assigned SMS number? Or are you needing assistance with something else? ... View more

Hello @user659930 ,   Welcome / New Subscriber emails only trigger from sign-up form additions. If you want automations that trigger from any list additions, they'd need to be the added to specific list trigger type.    The thread you're replying to is a couple years old, and was in response to the older automation series system. I'd advise following along with our main article on automation path trigger types to determine which will work best for what you need. For guidance on getting started with the automation path system, check this article.  ... View more

For the holiday season it's gotta be sweet potato pie, it just hits so much better than pumpkin for me.   Buuuuuuut caramel apple pie is still my favorite pie overall... ... View more