Thank you for providing that. Let's go over the positives, and the areas for improvement.  The things I liked: Simple, clean layout and coloration that makes for easy conversions to mobile views and dark mode. The design team gave you a solid foundation to build off of, and you maintained that well with this first iteration of your own template.  The use of the emojis in the "Cybersecurity That Goes..." section help highlight your services in a simple, effective way, and provide your email with a little extra flair. The content, based on my surface-level overview, seems informative and straightforward. Keeping your information in your emails short, sweet, and simple, ensures that your emails don't become novellas that scare off or lose your audience's attention spans. In the future, you may want to consider incorporating short blurbs of your clients' success stories and positive reviews when soliciting your services. Just remember not to fill your emails with too much content! Pushing off the minutia and technical details onto your site and sign-up forms can go a long way toward making newsletters more engaging, and less info-dumping.  Some improvements that could be made are: Linking the telephone number at the bottom. It's a simple quality-of-life addition for any email, especially if you anticipate the email being viewed on mobile devices by a good portion of your contacts. Consider changing the gray background of the footer area (with your logo, socials, and phone number) to the same blue coloration of the "Cybersecurity That Goes..." section. Consider changing the wording of the buttons for your "Our Best May Offer Yet," "Up Your Calibration Game..." and "Sharpen Your Skills..." sections. Since those links redirect to what are predominantly just sign-up forms, rather than fuller articles, there's not much to "Learn More" about. Some wording you may consider could be "Sign up here," "Claim your discount," or "Request a callback." Inconsistent font in the "Sharpen Your Skills..." section causes it to stand out against the rest of the email design, especially since it's a serif (little tails on the letters) font compared to the sans serif font throughout the email. The "Why Red Team Penetration Testing..." section also has a noticeably different style for its section. Keeping consistent font styles and formats helps make emails more readable, and improves engagement.  ... View more

Hello @WRossL ,   You can link to an EventBrite event like any other webpage, via one of the standard linking options: Insert, style, or remove text links in an email Clickable image links in an email Insert and customize a button in an email ... View more

Hi @PeterS8199 ,   It looks like the link you provided is the URL for your particular account's view of the email - likely the editing or reporting page? Unless we're logged into your account, we won't be able to view the link you've provided.    Since you're going to be sending this email out, you likely haven't sent it in any capacity. I'd advise sending it to yourself (i.e. as a standalone contact in a list on your own), so that our system can generate a shareable URL for it. You can then copy the email, and make any suggested edits prior to sending that copy to your customers.   Otherwise, if you're not worried about us proofreading some content (e.g. the links), then another option is to provide a high-resolution screenshot of the email from your Preview mode or as a test-sent version to yourself. ... View more

Hello @user09408 ,   Hey there! I'm not totally sure I get what you're asking for. RSVPs are just blocks that come with the email maker thingy. And events are included if you pay for the account. I looked at your account in our system and I don't see any extra stuff that's not already part of the plan. ... View more

Hello @TaylorM7 ,   Thank you for bringing this to our attention. Our higher level technical team is going to investigate this further, and will be following up via email with an update regarding their troubleshooting. I've also asked that they ping em when an update is available so I can update this thread accordingly. They should be following up within the next 1 (one) business day. ... View more

Hello @Kapeesh.Marketing ,   I'd advise deleting a replacing a poll from a copied email template, rather than maintaining and editing the original poll to ensure no background coding is carried over. It's unlikely the results from the copied poll in the email will be viable for your needs.   Ypu may still be able to pull the correct reporting via the email's Heat Map reporting. We've also seen this issue resolved when removing the older-coded poll block entirely from emails, and instead using the modern feedback block. ... View more

Hello @TimM319 ,   Is this occurring in all email apps, or just one in particular? Are there any settings within the affected app(s) that affect justification or how text is displayed? ... View more

Hello @TRNC ,   Is it specifically links, or is it entire sections of text? If it's entire sections of text, were these copied and pasted from an external source, or were they manually typed in?  ... View more

Hello @CraigS097 ,   You can just drag the image to where you want it to be. Look for the pink line for the indication of where it'll be dropped. For step-by-step and visual guidance on adding and arranging blocks in your campaigns, see our main article on the topic.  ... View more

Hello @SteveD34 ,   "Channel Rejected" is a general bounce type we use for a few different technical codes as provided by Sinch.    It looks like our higher level technical teams are already working on pulling the exact error codes that resulted in your SMS campaign's "Channel Rejected" bounces. Per their email yesterday morning, they'll be following up within the next few business days with those exact codes.   The more general understanding is that "Channel Rejected" is caused by the receiving network throttling or spamming out the message in a way that it doesn't go through. It's the contact's network saying they won't let the message through based on how their system views the text message. For an email comparison, it's like the Blocked bounce.   As far as correcting it, there may be some variance depending on the exact codes. Generally speaking, "Channel Rejected" means that your SMS messages won't be accepted by those contacts' networks, and they should be removed as SMS contacts. ... View more

Hello @AMIBA ,   After further review, there appears to be a sporadic issue with tag exclusions for some accounts, that our devs are looking into. At this time we wouldn't have any further info or an ETA on any updates. The issue has been tracked to your account, so if and when the devs have an update available, they'll notify you directly.   In the meantime, the best workaround is going to be using the segmentation tool, and sending to that segment when wanting to exclude certain tags.  ... View more

Hi @DaxK ,   I think the confusion is specifically stemming from Subject AB emails having a slightly different layout for reporting than normal emails. For step-by-step and visual guidance on Subject AB reporting in general, as well as specific guidance on viewing individual subject lines' bounces, see this article.    These are the essential steps: Go into your Subject AB email's reporting by clicking the name of the sent email. Then click View Report. Click the dropdown menu at the top, and select Bounces. Now it should look exactly as the steps in the main Managing Bounces article provides.      ... View more

Hello @Marisa_M ,   At this time, it's something tied into the autosave. We'd advise not tabbing when editing your campaigns' headers. ... View more

Hello everyone,   At this time, the specific function of limiting contact list access based on selected account users isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly.   At this time, if you do not want a user on your account viewing and managing contact lists, they'd need to be a Campaign Creator user role. To vote and voice use cases on more general user permission customization, see this Product Idea thread. ... View more

Hello @GaryB73 ,   What is the exact error message you're receiving, and where are you seeing this error? Is it showing within your Constant Contact account, or on your domain's side? ... View more

Hello @AMIBA ,   Our Tier 2 team is looking into it further. We or they will respond when they have an update. ... View more

If you're using the older UI, you can swap to the New Experience by toggling it on via your account's logo.      Otherwise, it's still the same effective process- click the name of the sent email campaign, click the number for the bounced report, similar layout and actions menu. ... View more

Hello @BrianJ557 ,   After reviewing this post and the follow-up emails, the main issue seems to be simply getting used to the updated contacts user interface.   Regarding field mapping, this’ll just come down to reviewing the fields getting matched up. It may look different, but it's effectively the same process where you check the fields and confirm they're correctly mapped before moving on. If you have a default or custom field that matches better than the field the system assigns based on the title, you'd need to manually swap or skip the field, or create a new custom field to assign to.   We don't have any further insight on what (if anything) might've changed on the backend for assignment logic.   __________________ As for the second part regarding list names, the updated UI allows users to upload contact lists without necessarily assigning them to an existing list. If an existing list isn't selected, or a new one isn't manually created and selected, then the system will default to generating a list with a naming pattern of Import "[file name]" [date][time] where the applicable contacts for that file will be added.    My personal example: If you don't want these to exist in your account, your options are to either select a list during the import process, or to delete the default-named new list. ... View more

Hello @CelH ,   What you're mentioning isn't really a Product Idea, it sounds like you're just needing guidance on how to manage your contact lists?   Regarding the removal and addition, here's what I advise: Your first option would be to go into each list, and manually remove contacts no longer applicable, and add the contacts that need to be added. If you'd prefer to wholly remove the contacts that aren't due-paying members, then you can delete them instead. If the newer members aren't already in your contacts, then you'll need to import them in some manner, to add them to the applicable member list(s). Your second option would be to remove (or delete) all the contacts in that list, then upload the updated list's membership. Thus, you'd be re-uploading the previously added contacts that are still applicable, while excluding the contacts that are no longer members and including the newest members. This is the most automated process, but you would need to prep the file ahead of time for import.  I can't really speak to the way that your account's owner(s) and other users would have setup the sign-up form that directs contacts into "website." This is something that your account's owner or a manager would need to change for the specific form(s). If you're unsure of which sign-up form is being used to add new contacts to the "website" list, then I'd advise working with your org's members that have worked in the account previously, or were the ones to setup the sign-up forms. ... View more

Hello @LisaG0821 ,   Yes, inline forms are among the available coded forms that can be added to websites. Inline forms also have their own unique codes that need to be included alongside the universal code. Therefore, you can have multiple, separate inline forms on your site. Keep in mind that some website builders don't allow external scripting, so if you're having to use an integration for your pop-up forms, then you'd also need to use that integration for your inline forms (if available).   See these articles for relevant instructions and guidance: Create an inline contact sign-up form to embed on a website Install a contact sign-up form on a website ... View more

Hello @TFC1905 ,   Please see our main article for customizing your registration form. It provides step-by-step and visual guidance on setting up forms, including toggling which fields you want to ask which specific ticket holders.  ... View more

Hello @JacquelineH4 ,   If you've edited the outer background using the section editor, then that’ll overlap any background edits made in the leftside Design tab.  ... View more

Hello @EleanorW32 ,   If any column headers do not match up with the system you're manually importing them into, it's advised you use a spreadsheet editing program (Excel, Numbers, Google Sheets, etc.) to make those edits. ... View more