Add Contacts

Add Contacts

Why am I unable to add contacts today? I have done the exact same thing many, many times in the past, but today the continue link at the bottom is not coming live. Very frustrating!
1 REPLY 1
William_D
Moderator

Hello @InternationalCrossroadsAlbany ,

 

Can you provide a screencap of which part of the add contacts process you're seeing the issue on? Is it occurring on the contact field selection screen, and if so does the email address column have email addresses properly listed in it?

 

It may be easier to call our general support line so they can see the issue as it's occurring live, and also work with the higher level technical team on troubleshooting it. Otherwise if you're still having issues uploading the list, you can respond to the @ mention email you receive from this reply and attach the list that needs uploading, along with your account username and the name of the list you want created / the contacts assigned to.


William D
Community & Social Media Support

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