Add a custom background image to an email

PeterM9
Occasional Participant

what size picture should I upload for a custom background so that I don't see tiling?

7 REPLIES 7
Amanda_G
Employee

This is going to vary based on the side of the recipient's screen and the length of your email campaign. The bigger the screen, the larger the image would need to be, and the same would go for the length of the email campaign. It wouldn't be possible to give you a specific set of dimensions due to the varying screen sizes and email lengths. For others who come across this post, we have a feature request open requesting to have more control over the background image, such as turning the tiling off. For others who come across this post, please comment or vote on the link above instead of commenting here.  Our Product team regularly reviews our Feedback boards more than our support area.


Amanda G.
Community & Social Care
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FirstNameL76709
Occasional Participant

How do I get the pattern to repeat itself instead of one big blob of low quality image?

Hello @FirstNameL76709 ,

Beneath the image in the design tab once you've set it, there should be 3 icons to set it to centered, tiled, or full span. See our main article on setting a custom background image for full instructions and visual aids.


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William A
Community & Social Media Support
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FirstNameL76709
Occasional Participant

tried that and its still terrible quality. Tried different sizes for the image too and still. Added one of the patterns from the link you suggested and that image also is low quality and looking pixelated. is there anything i might be missing?

Make sure the image you're using is within the image sizing suggestions. Otherwise, there's not much else to do other than use a different image, or a solid color.


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William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

William, I don't have those options on a landing page. Is it possible to change the background image handling on landing pages? Trying to get it to fill the page rather than tiling. Even centered would be preferable, but I don't see those controls. We're using a shared account—wondering if you can email me at

Tiling is the default and only option for custom backgrounds of landing pages at this time, @ReginaW7 .


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William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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