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Edit an active automated email series

TinaC41
Occasional Participant
‎08-28-2022 03:02 PM
‎08-28-2022 03:02 PM

How can I edit the timing of a message in an email series?

0 Votes
3 REPLIES 3
Zoe_H
Employee
Employee
‎08-28-2022 03:29 PM
‎08-28-2022 03:29 PM

Hello @TinaC41,

 

Thank you for reaching out to the Community! Your Automated Series must be in draft mode in order to edit the time delay. Please select this helpful article here to see where. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
TinaC41
Occasional Participant
In response to Zoe_H
‎08-28-2022 03:37 PM
‎08-28-2022 03:37 PM

How do I put it in draft mode. I can only seem to edit the email message, not the delay between messages.

0 Votes
Zoe_H
Employee
Employee
In response to TinaC41
‎08-28-2022 04:30 PM
‎08-28-2022 04:30 PM

Hello @TinaC41,

 

You will have to make a copy of the campaign to put it back into draft mode. Once an automated series is active we don't have an option to make these edits. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
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