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Error when inserting image URLs with ".jpeg" extensions

MoniqueCornett
Occasional Participant
‎09-30-2022 03:07 PM
‎09-30-2022 03:07 PM

I am unable to use image URLs with ".jpeg" extensions. The ".jpg" works fine. The error message returned is, "That image URL is not valid. Give it another shot."

 

This was never a problem before the update. My workaround has been to create a copy of the image and change the extension, then upload it back into our website where the old image was. This is an entirely impractical solution in the long term.

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1 REPLY 1
William_A
Moderator
Moderator
‎09-30-2022 03:28 PM
‎09-30-2022 03:28 PM

Hello @MoniqueCornett ,

 

Are you able to recreate this issue in other browsers, or in incognito? Does using a URL shortener on the image's URL first, then using that for the insert function allow it through?


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