This feature is not working properly. I am unable to download list of rsvps.
Hi @BarbWood
Thank you for bringing this to our attention! I apologize you are unable to download your registrants as easily as your should. Though I would like to collect a few more details on what exactly you are experiencing. Are you seeing any error messages? Are you unable to download them in more than one browser? What steps are you taking to download these registrants. I have took a peek at your most recent event and was unable to replicate this same experience. Your registrants did download for me. Are you able to see this reporting in your event dashboard? Are you able to download this file?
Same thing has been happening for me - I can neither open the CSV nor download it - using Firefox
Hello NightShift,
Thank you for bringing this to our attention! I apologize you are unable to download your registrants as easily as your should. I would like to collect a few more details on what exactly you are experiencing. Are you seeing any error messages? Have you tried to download them in more than one browser? I took a look at your most recent event and was your registrants did download for me. Are you able to see this reporting in your event dashboard? Are you able to download this file?
The following day it worked just fine - thanks for your response.